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Job ID: 196485
Location: SUNNYVALE, CA, United States
Date Posted: Oct 1, 2019
Category: Information Technology
Subcategory: Database Admin
Shift: Day Job
Travel: Yes, 25 % of the Time
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Teleworking: Yes
Join SAIC’s team delivering the best in class Service Desk, End User Services, Operations Engineering, Infrastructure Architecture, and Technical Program Management information technology services to a federal agency.
The Application Support Lead performs high-level, day-to-day operational maintenance, support, and upgrades for complex database management systems workstations and servers on multiple operating systems. Implements and maintains smooth operation and physical design of databases. Coordinates, directs and performs complex database software installations and upgrades to operating systems and related database software packages. Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures. Continually monitors and tunes multiple database systems and databases to achieve optimum performance levels. Ensures database data integrity by evaluating, implementing, and managing appropriate solutions of varying complexities. Ensures database recoverability by developing and implementing a schedule of database backups and archive operations. Plans and implements the modernization of database implementations. Develops, implements and promotes standard operating procedures and schedules. Conducts audits of databases to ensure compliance with established standards, policies, and configuration guidelines. Develops and implements new standards, policies and procedures. Works closely with Systems Admins, database engineers, and software developers to help determine and develop the database software and databases that will be implemented.
Analyze database requirements of assigned projects. Analyze and determine information needs and elements, database relationships and attributes, proposed manipulation, data flow and storage requirements, and data output and reporting capabilities. Apply knowledge of database management systems to coordinate maintenance and changes to databases. Test and implement changes or new database designs. Write logical and physical database descriptions, including location, space, access method, and security requirements. Provide direction to programmers and analysts as required to affect changes to database management systems. Provide answers to database questions. Knowledge of and ability to monitor databases and to analyze and organize data and apply new technology designs and programs.JOB DESCRIPTION: Performs design and implementation of IT systems that require the integration of diverse and complex components. Activities include creating a problem statement, defining operational requirements including integration with other systems or components, researching and modeling the system architecture and configuration, investigation alternatives, cost analysis and estimation, and decision analysis. Ensures the logical ad systematic conversion of requirements into total systems solutions that acknowledge technical, schedule, and cost constraints. Performs functional analysis, timeline analysis, requirements allocation and interface definition studies to translate requirements into hardware and software specification. Provides specific, detailed information for selection, implementation techniques, and tools for the most efficient solution to meet business needs, including present and future capacity requirements, facility requirements (including floor layout, power & cooling, network connectivity), data storage, backup, monitoring, operations systems, directory services, identity management, access management, and automation. SCOPE: N/A LEADERSHIP AND MANAGEMENT: N/A KNOWLEDGE/SKILLS AND ABILITY: Complete understanding and wide application of technical principles, theories, and concepts in the field. General knowledge of other related disciplines. Receives assignments in the form of objectives and establishes goals to meet outlined objectives. Provides direction to employees according to established policies and management guidance. Work is reviewed by management to measure whether objectives have been met. PROBLEM COMPLEXITY: Provides technical solutions to a wide range of difficult problems where analysis of data requires evaluation of identifiable factors. Solutions are imaginative, thorough, practicable and consistent with organization objectives. FREEDOM TO ACT: Works under only general direction. Independently determines and develops approach to solutions. Work is reviewed upon completion for adequacy in meeting objectives. Demonstrates good judment in selecting methods and techniques for obtaining solutions. IMPACT: Contributes to completion of specific programs and projects. Failure to obtain results or erroneous decisions or recommendations would typically result in serious program delays and considerable expenditure of resources. LIASON: Frequent inter-organizational and outside customer contacts. Represents organization in providing solutions to difficult technical issues associated with specific projects. TYPICAL EDUCATION AND EXPERIENCE: Bachelors and five (5) years or more experience; Masters and three (3) years or more experience; PhD and 0 years related experience. EFFECTIVE DATE: 06/04/2016
HS and nine (9) years or more experience; Bachelors and five (5) years or more experience; Masters and three (3) years or more experience.
· Minimum of two (2) years’ Project Management experience.
· Minimum of two (2) years’ Application Support experience.
· Experience of Database administration (Oracle, SQL Server)
· Experience of general purpose OS web services (IIS, Tomat, Apache)
· Experience with COTS software with minimal customization of default features.
· 3 years of ServiceNow Experience
· ITIL Foundation certification
· Work location can be Sunnyvale CA, Ashburn VA or remote
US Citizenship is required
SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability