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Junior O365 Engineer

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Job ID: 196147
Location: ROCKVILLE, MD, United States
Date Posted: Dec 6, 2019
Category: Information Technology
Subcategory: Technical Svcs
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Teleworking: No

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Job Description

Description

Position Description:


Science Applications International Corporation (SAIC) seeks a qualified Junior Systems Engineer to join our team.  The ideal candidate will work closely with the O365 Engineer and provide day-to-day support in managing the O365 migration tasks, in particular OneDrive for Business and MS Teams. He/she will also help with the customization and integration efforts of solutions utilizing Microsoft Office 365, Microsoft Teams, and on-premises versions of Exchange, SharePoint, and Active Directory as required. The candidate will:

  • Work directly with the Senior O365 Engineer and the Project Manager to schedule and execute all migration related activities
  • Communicate and close the loop with the users once the migration is complete
  • Troubleshoot issues during migration and escalate, if not resolvable
  • Troubleshoot client issues and document the solution
  • Perform restores of files/data when necessary
  • Respond to any tickets post-migration
  • Facilitate in-person and remote support with a high level of effectiveness
  • Support the project manager to help track the status of the tickets and the schedule
  • Work off-hours (remote support) for project events, if necessary
  • Provide and maintain necessary documentation
  • Prepare lessons learned throughout the deployment stage
  • Present the lessons learned to the Stakeholders, if required
  • Troubleshoot any issues during and after migrations

Qualifications

Required Qualifications/Experience:
  • Minimum 3 years of relevant experience.
  • Bachelor’s degree in Computer Science or MIS. Will accept an additional 4 years of experience in lieu of a degree. 
  • Administration of O365 workloads
  • Experience with troubleshooting issues with O365 workloads
  • Administration of Server 2008, 2012, 2016 and Windows 10
  • Administration of Active Directory
  • Knowledge of PowerShell
  • O365 OneDrive migration experience
  • Ability to work collaboratively and enjoy working in a fast-paced technical environment
  • Effectively interact with others to accomplish tasks within tight schedule, ability to prioritize tasks with excellent organizational and time management skills.
  • Must possess good communication skills with excellent problem-solving skills
  • Ability to multi-task and manage time efficiently
  • Provide extreme attention to detail, producing highly professional documentation and deliverables
  • Proficiency in DNS, Active Directory, ADFS, Intune, Azure Active Directory, DirSync, Hybrid Exchange, SharePoint or Skype Infrastructures and how they integrate with larger Microsoft collaboration platform
  • Experience with Windows Server 2008, 2012, 2016 and Windows 10
  • Relevant certifications are strongly preferred.
  • Must be able to obtain a Public Trust clearance 


Desired Qualifications

 

Overview

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

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