Job Description
Description
Position Description:
Science
Applications International Corporation (SAIC) seeks a qualified Junior Systems
Engineer to join our team. The ideal
candidate will work closely with the O365 Engineer and provide
day-to-day support in managing the O365 migration tasks, in particular OneDrive
for Business and MS Teams. He/she will also help with the customization and integration
efforts of solutions utilizing Microsoft Office 365, Microsoft Teams, and on-premises
versions of Exchange, SharePoint, and Active Directory as required. The candidate
will:
- Work directly with the Senior O365 Engineer and
the Project Manager to schedule and execute all migration related activities
- Communicate and close the loop with the users
once the migration is complete
- Troubleshoot issues during migration and
escalate, if not resolvable
- Troubleshoot client issues and document the
solution
- Perform restores of files/data when necessary
- Respond to any tickets post-migration
- Facilitate in-person and remote support with a
high level of effectiveness
- Support the project manager to help track the
status of the tickets and the schedule
- Work off-hours (remote support) for project
events, if necessary
- Provide and maintain necessary documentation
- Prepare lessons learned throughout the
deployment stage
- Present the lessons learned to the Stakeholders,
if required
- Troubleshoot any issues during and after
migrations
Qualifications
Required Qualifications/Experience:
- Minimum 3 years of relevant experience.
- Bachelor’s degree in Computer Science or MIS. Will accept an additional 4 years of experience in lieu of a degree.
- Administration of O365 workloads
- Experience with troubleshooting issues with O365
workloads
- Administration of Server 2008, 2012, 2016 and
Windows 10
- Administration of Active Directory
- Knowledge of PowerShell
- O365 OneDrive migration experience
- Ability to work collaboratively and enjoy
working in a fast-paced technical environment
- Effectively interact with others to accomplish
tasks within tight schedule, ability to prioritize tasks with excellent
organizational and time management skills.
- Must possess good communication skills with
excellent problem-solving skills
- Ability to multi-task and manage time
efficiently
- Provide extreme attention to detail, producing
highly professional documentation and deliverables
- Proficiency in DNS, Active Directory, ADFS, Intune,
Azure Active Directory, DirSync, Hybrid Exchange, SharePoint or Skype
Infrastructures and how they integrate with larger Microsoft collaboration
platform
- Experience with Windows Server 2008, 2012, 2016
and Windows 10
- Relevant certifications are strongly preferred.
- Must be able to obtain a Public Trust clearance
Desired Qualifications
Overview
SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability
