Job Description

Description

Position Description:

Science Applications International Corporation (SAIC) seeks a qualified Junior Systems Engineer to join our team.  The ideal candidate will work closely with the O365 Engineer and provide day-to-day support in managing the O365 migration tasks, in particular OneDrive for Business and MS Teams. He/she will also help with the customization and integration efforts of solutions utilizing Microsoft Office 365, Microsoft Teams, and on-premises versions of Exchange, SharePoint, and Active Directory as required. The candidate will:

• Work directly with the Senior O365 Engineer and the Project Manager to schedule and execute all migration related activities
• Communicate and close the loop with the users once the migration is complete
• Troubleshoot issues during migration and escalate, if not resolvable
• Troubleshoot client issues and document the solution
• Perform restores of files/data when necessary
• Respond to any tickets post-migration
• Facilitate in-person and remote support with a high level of effectiveness
• Support the project manager to help track the status of the tickets and the schedule
• Work off-hours (remote support) for project events, if necessary
• Provide and maintain necessary documentation
• Prepare lessons learned throughout the deployment stage
• Present the lessons learned to the Stakeholders, if required
• Troubleshoot any issues during and after migrations

Qualifications

• Minimum 3 years of relevant experience.
• Bachelor’s degree in Computer Science or MIS. Will accept an additional 4 years of experience in lieu of a degree. 
• Administration of O365 workloads
• Experience with troubleshooting issues with O365 workloads
• Administration of Server 2008, 2012, 2016 and Windows 10
• Administration of Active Directory
• Knowledge of PowerShell
• O365 OneDrive migration experience
• Ability to work collaboratively and enjoy working in a fast-paced technical environment
• Effectively interact with others to accomplish tasks within tight schedule, ability to prioritize tasks with excellent organizational and time management skills.
• Must possess good communication skills with excellent problem-solving skills
• Ability to multi-task and manage time efficiently
• Provide extreme attention to detail, producing highly professional documentation and deliverables
• Proficiency in DNS, Active Directory, ADFS, Intune, Azure Active Directory, DirSync, Hybrid Exchange, SharePoint or Skype Infrastructures and how they integrate with larger Microsoft collaboration platform
• Experience with Windows Server 2008, 2012, 2016 and Windows 10
• Relevant certifications are strongly preferred.
• Must be able to obtain a Public Trust clearance 

Desired Qualifications

Overview

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability