Job ID: 195851
Location: WASHINGTON DC, DC, United States
Date Posted: Oct 21, 2019
Category: Program Management
Subcategory: Program Mgmt
Shift: Day Job
Travel: Yes, 25 % of the Time
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Teleworking: No
The Program Manager leads our Data Center Infrastructure Operations and Maintenance (O&M) team provide high quality, always on IT environments and solutions that support our customer’s data center hosting technology, application support, cyber security, data management, and other services. Operating within PMBOK and industry best-practice IT Service Management (ITSM) framework, the Program Manager (PM) is responsible for the efficient integration of technical and programmatic support functions, the successful implementation of governance process improvements, and delivering outcomes that result in the government achieving their strategic objectives.
The PM will manage and integrate customer
needs with data center infrastructure O&M activities in accordance with
contract requirements and ensure technical, schedule, cost, and financial
performance to meet SLAs and deliver customer satisfaction. The PM motivates and incents the data center
team to develop innovations and efficiencies to drive performance and lower
cost while managing risk, customer relationships, and program staffing. With support of the QC Manager, the PM ensures
compliance with quality standards and escalate challenges to leadership, supports
business development and overall program staff management and development. This position is responsible
for the efficient integration of technical and programmatic data center
infrastructure support functions, the successful implementation of governance
process improvements, and delivering outcomes that result in the government
achieving their strategic objectives.
Principal Duties and Responsibilities
degree and fifteen (15) years of experience; Masters and thirteen (13) years or
more of experience.
At least 8 years in an IT Program Management position
Current PMI Project Management Professional (PMP) Certification
Significant experience coordinating multiple vendors, crosses functional technology and infrastructure projects simultaneously.
Extensive knowledge in Enterprise IT Operations through directing, managing, implementing and executing business and technology related solutions and project teams that involve shared services, assessments, design, business case development, IT strategy, planning, performance management, IT effectiveness, benchmarking, operating, systems integration, cloud architecture and infrastructure management.
Desired QualificationsITIL Foundations Certification
· Experience successfully managing an IT support program with approximately 100 or more staff.
SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability