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SOCS SATCOM Network Support SME 4 (Field Service Representative)

Job ID: 196260
Location: FORT BRAGG, NC, United States
Date Posted: Oct 22, 2019
Category: Information Technology
Subcategory: Technical Svcs
Schedule: Full-time
Shift: Day Job
Travel: Yes, 25 % of the Time
Minimum Clearance Required: TS/SCI
Clearance Level Must Be Able to Obtain: TS/SCI
Potential for Teleworking: No

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Job Description

Description

SAIC has a contingent job opportunity for a Network Support SME / Field Service Representative to support SOCS SATCOM work in Fort Bragg, NC. This position is contingent upon contract award. 

 

 JOB DESCRIPTION:  

  • Provide functional and Technical Support to the Special Operations Communications Systems (SOCS) SPAWAR Atlantic IPT on CSS SATCOM Ku-band auto- acquire satellite terminals, Combat Service Support Very Small Aperture Terminals (CSS VSATs) and other WIN-T sub systems. 
  • Operate satellite communications packages and be able to conduct network operation utilizing the technology. 
  • Understand, deploy, and maintain satellite communication technologies for forward exploitation network architecture. 
  • Provide on- demand expertise for SATCOM troubleshooting in the Laboratory and forward, as required. 
  • Provide Onsite Briefings for unit personnel. 
  • Provide technical and tactical support and oversite for all WIN-T users. 
  • Perform Technical Troubleshooting. 
  • Create customized training events to the individual units specifications to include current equipment and capabilities, the new equipment to be integrated and the upgrades in capabilities. 
  • Provide classroom theory instruction and over the shoulder practical field training on SATCOM CSS-VSAT systems and sub systems. 
  • Maintain and update an electronic database of common procedural issues and solutions or quick fixes to known issues. 
  • Capture and File Electronic Trouble Reports and Software Change Requests. 
  • Assist in Implementing New WIN-T Subsystems. 
  • Report Data Quality Issues to Unit Personnel. Support Remote Deployments. 
  • Short duration travel to CONUS and OCONUS locations. 
  • Coordinate Hardware/Software Replacements and Upgrades. 
  • Assist in Fielding New Hardware. Assist in Fielding New Software Versions. 

Qualifications

REQUIRED EDUCATION AND EXPERIENCE:

  • Technical Training in DoD C5ISR systems.
  • Fifteen (15) years of hands-on experience with Joint Warfighter C4ISR, to include three (3) of the following four (4) areas: Systems Requirements, Operational Requirements, Test & Evaluation, and Training. Recognized expert who has demonstrated industry and public service leadership in Joint Warfighter C4ISR systems.

CLEARANCE REQUIREMENT:

  • Must have a TS/SCI or be able to obtain a Sensitive Compartmented Information (SCI)

Desired Qualifications

 

Overview

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

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