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IT Support/Database Analyst (102CH)

Job ID: 195334
Location: ALBUQUERQUE, NM, United States
Date Posted: Aug 20, 2019
Category: Information Technology
Subcategory: Technical Svcs
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: DOE L
Potential for Teleworking: No

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Job Description

Description

SAIC is seeking a support analyst to assist the Facilities organization with the IBM Maximo Commercial Off-the-shelf (COTS) software system.  The selected candidate will provide triage for Maximo software issues, create/improve Maximo Start Centers (customizable interfaces) and underlying SQL queries, gather requirements for enhancements, develop documentation, interface with the IT development team supporting Maximo, and provide training and one-on-one coaching in the use of Maximo. The candidate must be patient and personable, confident with learning new technology and explaining complex ideas to others.

 

DISL 

ABQS
 

 

Qualifications

Required Qualifications/Skills

 

  • Bachelor's degree and two years or more of related work experience OR 6 years or more of related work experience; OR Master's degree and zero related experience.

  • Three years of experience responding to customer inquiries, resolving problems, and providing information for a diverse group of customers

  • Experience in identifying and troubleshooting software issues

  • Documented success in training users and developing training materials

  • Demonstrated success in meeting deliverables on schedule

  • U. S. citizen

  • Can start uncleared but must be able to obtain and maintain a DOE L clearance

 

 

Desired Qualifications/Skills

 

 

  • Experience in the use of Maximo

  • Experience in the use of other large COTS software packages

  • Experience in developing SQL queries

  • Experience in understanding data structures and their interrelationships

  • Ability to communicate effectively to the business and IT

  • Knowledge and experience in facility maintenance activities

  • Demonstrated excellence in teaming, interpersonal, communication, and organizational skills

  • Active DoD secret or DOE L clearance

 

 

  

 

 

 
 

 

 

 

 

 

 

 

 

 

 

Desired Qualifications

 

Overview

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

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