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NMCC Voice Services Team Lead

Job ID: 194893
Location: ARLINGTON, VA, United States
Date Posted: Aug 29, 2019
Category: Information Technology
Subcategory: Telecom Support
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: TS/SCI
Clearance Level Must Be Able to Obtain: TS/SCI
Potential for Teleworking: No

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Job Description

Description

JOB DESCRIPTION:
Support managing secure telephone devices, to include mobile devices, non-secure telephone devices, non-secure desktop telephones, Voice over Internet Protocol (VoIP) telephones, and telecommunication circuits, funded and procured by the government.  The successful candidate will be a self-starter, someone who can work independently, and will be flexible in a fast-paced environment. 
 
Primary Responsibilities include:
  • Provide support for secure telephone devices to include:
    • Secure Viper Phones
    • Secure Telephone Equipment (STE)
    • Secure Fax
    • Voice over Secure Internet Protocol (VoSIP)
    • Iridium Equipment
    • Secure integrated wireless services
  • Coordinate incidents, service requests, and account management activities with regional telephone service providers.
  • Perform Secure Voice Responsible Officer (SVRO) duties
  • Submit and track requests for telephone services, secure and non-secure equipment, and circuits.
  • Provide support to 24x7x365 operations
 
Required Skills and Certifications: 
  • Strong ability to multi-task and work independently.
  • Experience working with customers to capture/document requirements.
  • Active Top Secret security clearance 

Qualifications

REQUIRED EDUCATION AND EXPERIENCE: AA degree in related discipline and nine (9) years related experience; Or, High School and eleven (11) years related experience and related advanced certification.
#AFNCR

Desired Qualifications

 

Overview

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

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