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Business Analyst_ITSS

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Job ID: 444261
Location: HUNTSVILLE, AL, United States
Date Posted: Apr 2, 2019
Category: Engineering and Sciences
Subcategory: Config Analyst
Shift: Day Job
Travel: None
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Secret
Potential for Teleworking: No

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Job Description


Qualified candidates should be able to perform detailed analyses of configuration management (CM) processes and customer requirements to formulate procedures to facilitate process improvement for multiple government organizations.  The candidate will document requirements, define scope and objectives, and formulate solutions. The successful candidate will serve as a facilitator between various customer and client organizations while providing recommendations regarding process development and refinement, functional requirement definition, and workflow analysis.  Candidates must be able to provide detailed verbal and written communications via briefing charts, proposals, and other technical or project-based information and develop plans, policies and procedures to manage various business activities and functions.



  • Bachelors and five (5) years or more experience
  • Project Management - providing long-range planning, expert technical guidance, requirements definition, risk analysis, risk mitigation, solution recommendations and project schedule development.
  • Communication, Facilitation and Mentorship – Interact with clients and customers to present recommended solutions, provide project status, and formulate business requirements.
  • Analyze problems and provide a written report to the customer with a recommended course of action.
  • Benchmark existing business processes.
  • Elicit requirements using customer/site visits, document analysis, requirements workshops, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
  • Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: (Functional requirements (Business Requirements Document), Use Cases, GUI, Screen and Interface designs)
  • Interpret customer business needs and translate them into application and operational requirements.
  • Will serve as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.
  • Be the liaison between the business unit, development team and support team.
  • Responsible for training documentation, creating and conducting presentations to be used for end-user training, marketing, and demonstrations. 
  • Conduct software testing in support of software releases.
  • Provide and update content for public website.
  • **Travel  will be required to military installations and customer locations (10%).


SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

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