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Senior Field Service Engineer - Tobin Wells at Fort Bliss

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Job ID: 2504387
Location: FORT BLISS, TX, United States
Date Posted: Jun 30, 2025
Category: Engineering and Sciences
Subcategory: Field Engineer
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: On-Site
Benefits: Click here

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Job Description

Description

SAIC is currently seeking Senior Field Service Experts (FSE) to support SAIC’s Integrated Battle Command System (IBCS) Team.

Primary duty location is onsite at Tobin Wells training site at Fort Bliss, Texas; This position also requires 4 months onsite training in Huntsville, Alabama.

JOB DESCRIPTION:

  • Provide technical support services in support of maintaining and sustaining fielded IBCS systems, equipment and software at all identified locations
  • Represent the IBCS program as the primary point of contact
  • Integrate and maintain systems running Red Hat Enterprise Linux and integrate COTS/GOTS products with IBCS systems
  • Assist in the emplacement and initialization of the IBCS system
  • Advise customers on the capabilities and limitations of the IBCS system
  • Assist in troubleshooting IBCS hardware, software, and networks
  • Provide feedback to program leadership regarding system performance and end-user feedback
  • Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software
  • Conduct training 
  • Support Program Help Desk 
  • Conduct scheduled equipment inventories

Qualifications

REQUIRED EDUCATION:

  • Mid-Level: BS and five (5) years’ experience; six (6) years' experience accepted in lieu of degree (per contract) 
  • Senior level: BS and nine (9) years’ experience; six (6) years' experience accepted in lieu of degree (per contract) 

REQUIRED SKILLS:

  • Experience with tactical networks and troubleshooting
  • In field operator training
  • Troubleshooting of computer systems and networks
  • Good oral communications
  • Ability to effectively prioritize and execute tasks in high-pressure environments
  • Able to work independently and efficiently with short term deadlines 

REQUIRED CLEARANCE:

  • Must possess an active DoD Secret Clearance

REQUIRED CERTIFICATIONS:

  • Security+ certified (active on Day 1) 
  • Linux + certification or the ability to obtain within nine months of hire date

DESIRED SKILLS:

  • Army Air Defense background (14 or 140A or 14G) 
  • IBCS experience maintaining and sustaining fielded IBCS systems, equipment and software
  • Willingness to acquire CDL



Overview

SAIC accepts applications on an ongoing basis and there is no deadline.

SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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