DHS HQ Desktop Support Services

Job Description

Description

 SAIC is seeking incumbent and external talent to support the Department of Homeland Security HQ Desktop Support Services 3.0 (DSS 3.0) contract.

These positions will provide a broad range of desktop and end-user services in support of DHS’s mission to safeguard the American people, our homeland, and our values. Services include but are not limited to: call/contact center services, help desk services, service desk support services, end-user support services, network operations and maintenance support services, operation and maintenance of the DHS HQ A-LAN, engineering support services, and project management services.

The positions are contingent upon contract award anticipated for August 2025 with an September 2025 start date.

All positions must be performed in the United States and will be either be on contractor site, government site, or remote.

Qualifications

Positions will be available in the following skill areas. Minimum requirements will vary based on role, level, education and experience: 

·       Project Management

·       Operations Management

·       Service Desk

·       Quality Assurance and Risk Management

·       Network Engineers

·       Hardware Engineers

·       Software Engineers

·       Cyber Security Engineers

·       Information Assurance and Security Operations

·       Business Operations

·       IT Infrastructure

·       Systems Engineers

EDUCATION AND EXPERIENCE:

·       Minimum requirements will vary based on role, level, education and experience 

 

CLEARANCE REQUIREMENT:

·       Active Secret or Top Secret clearance

·       Must be able to successfully obtain a DHS Public Trust

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Overview

SAIC accepts applications on an ongoing basis and there is no deadline.

SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.