Senior ServiceNow Systems Administrator

Job Description

Description

SAIC has an immediate opening for a ServiceNow Administrator in Annapolis Junction, on a very exciting program!  In this role you will do many different things such as:

• Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems
• Manage IT system infrastructure and any processes related to these systems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provide support for the escalation and communication of status to agency management and internal customers
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Configure and manage UNIX, Linux and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance

Qualifications

• Must currently hold an Active TS/SCI and Poly clearance
• Bachelor’s degree, or commensurate experience can be substituted for the degree
• Minimum of 14 years of experience as a Systems Administrator in programs and contracts of similar scope, type, and complexity is required
• 6 years of experience with Service Management (ITSM) is required
• 4 years of experience with ServiceNow Technology platform is required
• 2 year experience integrating ServiceNow with other applications is required

Desired:

• ServiceNow System Administrator certification
• DoD 8570 compliance Information Assurance Technical (IAT) Level II certification

Target salary range: $160,001 - $200,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.

Overview

SAIC® is a premier Fortune 500® technology integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.4 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.