Field Support Engineer

Job Description

Description

SAIC is seeking mid-level candidates to represent and operate Network, System Integration and Test Environment (NSITE) software as Field Support Engineers. Support typically involves Missile Defense Agency test execution activities (Flight Tests, Ground Tests and Wargames/Exercises).  The candidate should also have the ability to perform hardware integration and maintenance, have a basic understanding of computer networking, and a general understanding of computer hardware troubleshooting. The candidate will also be responsible for conducting validating configuration management documentation in support of information assurance certification and accreditation activities. The candidate should be a self-starter and be able operate with minimal supervision. The candidate will support from the MDIOC, Schriever SFB, Colorado Springs, CO. 

Duties and Responsibilities:

• Operate NSITE software based on event support requirements
• Support NSITE software field testing and reporting
• Coordinate and interact with site personnel to perform hardware integration 
• Maintain configuration management documentation (Microsoft Visio) and verify system configurations
•      Identify system engineering requirements from customers’ for event specific NSITE recording or mission viewing

Qualifications

Required Education:

• Bachelors degree in Information Technology with five (5) years of experience. An additional six (6) years' can be considered in lieu of a degree (per contract vehicle)

Required Skills:

• Ability to work independently with minimal supervision
• Strong interpersonal skills and reporting practices
• Basic Information Technology (IT) principles and troubleshooting experience
• Experience with Internet Protocol (IP) networks, network troubleshooting and Cisco network equipment
• Security+ or CISSP Certification  
• Microsoft OS Certification (or FedVTE/Gov Microsoft OS Certificate)
• Strong Windows 10/11 OS configuration experience
• Strong Microsoft Office skills
• Strong Microsoft Visio skills
• Available to travel CONUS or OCONUS for Event support. (Less than 10% per year anticipated)

Preferred (not required) Skills:

• Current Network+ or similar Network Certifications
• Understanding of Network, System Integration and Test Environment (NSITE) software
• UHF Tactical Radio operation experience
• Functional understanding of tactical interoperability equipment to include Air Defense Systems Integrator (ADSI), Link Monitoring and Management Tool (LMMT), Joint Range Extension (JRE) or like systems
• Familiarity with the Missile Defense Agency (MDA) test planning and procedures and Missile Defense Agency interoperability message sets (such as VMF, B-Series, XML)

Overview

SAIC® is a premier Fortune 500® technology integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.4 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.