Configuration Management Specialist

Job Description

Description

SAIC is seeking a Cloud Configuration Management Specialist to support an IT Service Management effort for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois.  The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and modernization of the combatant command’s infrastructure, systems, and applications. This support will be provided to the USTC Command, Control, Communications & Cyber Systems Directorate (TCJ6). 

The successful candidate will be responsible for the IT Service Management (ITSM) Configuration Management process to identify, track, and manage the baseline Configuration Items (CIs) in an enterprise environment through their lifecycle for the Cloud team.

Responsibilities

Experience with applying configuration management to cloud environments.

• Experience with supporting DoD programs.
• Experience with using configuration management tools for complex projects.
• Knowledge of systems engineering processes and milestones.
• Ability to develop engineering design and change artifacts to facilities configuration management processes.
• Experience organizing technical knowledge bases.
• Understanding standardized documentation, including establishing standardizing existing documentation to meet customer requirements.
• Proactively identify and resolve operational, tooling and process inefficiencies.
• Work experience with backlogs, backlog grooming, and managing backlog priorities.
• Implement the configuration management processes and procedures according to the Enterprise Configuration Management SOP.
• Review released engineering change requests and data to ensure adherence to configuration management procedures and policies.
• In depth understanding of and experience with, deployments of various systems to AWS utilizing both Cloud and nonnative services.
• Applicant should be comfortable talking to AWS services available in GovCloud.
• Ability to interact with high level customers and involved in collaboration, design, implementation, and involvement of project planning.
• Experience with sprint cycles and sprint planning. 

This position is for Monday through Friday, normal business hours. However, employee may be required to provide after-hours and weekend support during planned or emergency events. 

Qualifications

Required Qualifications:

• BA/BS. 
• Ten (10) years or more experience.
• Active DoD Secret Clearance.
• Must have at least one of these IAT Level II certifications: Security+, CECCNA-Security, CySA+ **, GICSP, GSEC, CND, SSCP.
• Computing Environment (CE) certification or certificate for the technical area of responsibility for Cloud or virtualization (e.g., Azure, AWS, oracle, IBM, etc.) with a preference in AWS.
• Experience with AWS ECS/EC2/ CLI, & best practices.
• Familiarity and experience with AWS service offerings in AWS GovCloud.
• Interacting with clients, providing cloud support, and making recommendations based on client needs..
• Exposure to cloud formation templates.

 Desired Qualifications:

• MA/MS.
• Experience working in a managed service environment with customer facing applications and support.
• Understanding of scripting languages, ability to review code and merge requests.
• Ensures that customer requirements are implemented and reviews change to ensure compliance with policies.
• Understanding of: Infrastructure as code.
• Understanding of Devops tools, Gitlab, Artifactory, etc.
• Agile, Scrum, SAFe or other modern software development methods/practices.
• Analyze information required for the development or update of policy, procedure and form documentation.
• Experience in working with team members to improve user experience (ex: design, UI), refine content, and create visuals and diagrams for technical support content.
• Experience working in a high paced environment, managing CM expectations for simultaneous projects.

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.

Overview

SAIC® is a premier Fortune 500® technology integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.4 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.