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Communications Support Analyst - Senior

Job ID: 2500877
Location: WASHINGTON, DC, United States
Date Posted: Mar 19, 2025
Category: Customer Support
Subcategory: Call Center Support
Schedule: Full-time
Shift: Day Job
Travel: Yes, 25 % of the Time
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: Hybrid
Benefits: Click here

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Job Description

Description

We are currently seeking a motivated, career and customer oriented Communications Support Analyst - Junior to join our team in Washington, DC to begin an exciting and challenging career with the Department of Transportation.

Duties: Responsible for providing support to a call center by answering and routing calls within a large agency. Create and manage conference calls.

Qualifications

Experience: Must have 2 years of experience providing customer service support in a business organization. Must possess a High School Diploma. Degree may be substituted with 2 additional years of related experience.


Target salary range: Up to $40,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.

Overview

SAIC® is a premier Fortune 500® technology integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.4 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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