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Infrastructure Monitoring Engineer Junior

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Job ID: 2414381
Location: WASHINGTON, DC, United States
Date Posted: Feb 3, 2025
Category: Engineering and Sciences
Subcategory: Systems Engineer
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: Hybrid Remote
Benefits: Click here

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Job Description

Description

Supporting DOT's infrastructure, services, and application monitoring systems. The role will involve configuration, deployment, and troubleshooting of monitoring tools, as well as the analysis and reporting of system performance.

Job Role Specific Requirements:

  • Provide day-to-day monitoring operational support.
  • Support technical projects involving monitoring applications.
  • Oversee and coordinate recovery operations in the event of operational failure.
  • Identify gaps in monitoring for supported environments.
  • Recommend, develop, and maintain accurate documentation for supported environments.
  • Support upgrading monitoring systems.
  • Participate in on weekly on call rotations.

Qualifications

Top Qualifications, Skills, Experience or Certifications:

  • Must have a minimum of 4 years of experience providing Service Management System administration services.  
  • Must have experience managing SMS development activities and be proficient in applying the SDLC and DevOps principles.
  • Must have knowledge the current DOT SMS.  (Currently Remedy.)
  • Experience with administration and configuration of following monitoring applications OpenText Operations Bridge, OpenText UCMDB, OpenText Hyperscale Observability, Microsoft SCOM, WhatsUpGold, SiteScope, or any other enterprise Monitoring systems.
  • Strong background in monitoring Windows, Linux, VMware, and cloud environments.
  • Working experience managing enterprise monitoring infrastructure.

Note: Candidate must be a U.S. citizen or green card holder who has resided in the U.S. for at least 3 years and the ability to obtain a public trust


Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.

Overview

SAIC® is a premier Fortune 500® technology integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.4 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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