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VOIP Engineer

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Job ID: 2408255
Location: WASHINGTON, DC, United States
Date Posted: Jul 1, 2024
Category: Engineering and Sciences
Subcategory: Systems Engineer
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: Hybrid Remote
Benefits: Click here

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Job Description


This position is in Washington, DC at the Department of Transportation (DOT) Headquarters’ building and is assigned to provide the below described services in support of the VTC team.  The candidate will be assigned to the VTC team and serve as a VOIP Engineer Lead focusing on supporting customer requests and on the requests for VTC related tasks.

Role and Responsibilities

Provide nationwide video conference operation and support services to 7 modes within the US Department of Transportation


Leads a multimedia team on day to day operations of VTC/multimedia platforms. Operates, maintains, and troubleshoots video conferencing hardware, software, and multiple collaborative technologies for the United States Department of Transportation. Works as the primary integration specialist for Zoom Rooms, allowing Teams, Polycom, and Zoom to operate simultaneously in real time meetings. Developed the process to allow complex integrations to work seamlessly for the DOT customer. Provides necessary reporting on collaborative high visibility meeting performance.

Analyzes and develops VOIP networks, designing and planning installation and maintenance of VOIP systems from project inception to conclusion.  Manages H.323/SIP and other VTC technologies including but not limited to Zoom, MS TEAMS, ensures proper integration and communication of those systems with the VOIP


Qualifications and Education Requirements

Bachelor's degree and 2 years experience required

  • Research, test, and configure SIP/H.323 devices (provisioned as managed rooms) with room resource calendars, allowing one-touch joining for Zoom meetings
  • Maintain and troubleshoot all video conference and AV systems for DOT headquarters and nearly 200 field offices
  • Maintain and troubleshoot DOT video conference infrastructure equipment including Poly DMAs, RPRMs, RPCSs, and RPADs

High Priority qualifications, skills, experience, certifications

  • 6+ years of related experience managing Voice Networks
  • VOIP knowledge and experience
  • VTC technologies experience
  • Zoom and MS TEAMS knowledge and experience

Preferred Skills

  • Poly, Cisco VTC codec configuration and troubleshooting
  • AMX, Crestron control programming
  • AV switch, biamp DSP configuration and troubleshooting
  • IP network knowledge


US Citizen or Green Card Holder.  Ability to attain a Public Trust clearance. 


Target salary range: $75,001 - $100,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.


SAIC® is a premier Fortune 500® technology integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.4 billion. For more information, visit For ongoing news, please visit our newsroom.

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