System Administrator

Job Description

Description

SAIC is seeking self-driven professional as part of a 24/7 team to address priority 1 issues and support 24/7/365 operations for all managed services.

This is a 3rd shift remote role that requires you to be available from 2300 to 0700 Central Time.

 Candidate will be required to go on site one day per week to North Charleston, SC or New Orleans, LA and must therefore live in or close to one of these locations .

 Seeking a generalist System Administrator that can troubleshoot and resolve Tier 1-2 operational tickets. This team uses a variety of tools and processes to monitor performance and availability of all nodes and network infrastructure for multiple datacenters. This role is the first line of support for system outages across the monitored data centers.  Team members triage outages to determine symptoms, possible root cause and the proper troubleshooting to either resolve the issue or escalate to Tier 3. The position requires an jr Windows server administrator.  This professional must have proven ability to grasp and apply new information quickly, as well as relay the information to mission owners and DC2HS Division staff in a professional written advisory.

Typical Duties Include:

• Acknowledge or receive Priority 1 system outages then troubleshoot.
• Troubleshooting system admin related hosting outages and operational tickets.
• Work with application team and other team members to resolve outages.
• Report outages and issues to data center team members, leadership and program teams.
• Perform software updates and patches, as necessary.
• Use of monitoring systems such as SolarWinds and SPLUNK.
• Manage Active Directory, group policy and Account issues.
• Interpret technical information to create and send written notifications and SITREPs on behalf of the Division.
• Review and edit written notifications and SITREPs, before they are sent on behalf of the Division.
• Apply system related cyber updates and STIGs to address vulnerabilities

Qualifications

Required Education and Experience:

• Bachelor's degree and two (2) or more years of working knowledge in troubleshooting windows server OS and supporting functions across a domain. Will accept experience in lieu of a degree.
• Working knowledge of Active Directory and group policy.
• Working knowledge of ports and their function.
• Working knowledge of monitoring systems such as SolarWinds and SPLUNK.
• Must be a US Citizen with an active secret clearance and the ability to obtain a top secret clearance.
• Must have DoD 8570 IAT Level II certification at date of hire.
• Must obtain OS training within 30 days of start.

Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.

Overview

SAIC® is a premier Fortune 500® technology integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.4 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.