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MQ-9 Flight Simulator Field Service Representative (FSR)

Job ID: 2401584
Location: NIAGARA FALLS, NY, United States
Date Posted: Feb 22, 2024
Category: Information Technology
Subcategory: Platform Engr
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: TS/SCI
Potential for Remote Work: No Remote
Benefits: Click here

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Job Description


SAIC is seeking an MQ-9 Flight Simulator Field Service Representative to provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) located at Niagara Falls ARS in New York. 

The MALET-JSIL Aircrew Trainer (MJAT) is a plug-and-play training capability that converts a current tactical MQ-9 Reaper ER ground control station (GCS) into a training simulator. The trainer provides UAS/RPA operators the ability to conduct simulation training as part of their qualification and follow-on continuation training to maintain proficiency and currency in all required operator tasks.

Job Duties and Responsibilities:

  • Provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT)
  • Requires integration of GOTS/COTS/EOM software and hardware components, understanding of wired networking, and application of life cycle system sustainment
  • Deploy, maintain, and upgrade systems across the enterprise
  • Provide on-site technical support, operational training of the system, and assistance in developing training scenarios
  • Act as a representative of the JSIL toward the customer


Required Education and Experience:

  • BS degree and five (5) years of experience; four (4) years of experience accepted in lieu of degree

Required Skills:

  • Intermediate knowledge or understanding of Cisco Switches and Firewalls
  • Demonstrated experience and capabilities with Windows, Redhat, and VMWare

Desired Skills:

  • UAV ground control stations (GCS) or familiarity with UAVs/simulators, MQ9, MJAT
  • Intermediate experience troubleshooting IT systems and hardware
  • Security+

Required Clearance:

  • Active Secret Clearance with ability to obtain Top Secret/SCI

Target salary range: $85,001 - $95,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.


SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective and efficient solutions that are critical to achieving our customers' missions.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity, and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.9 billion. For more information, visit For ongoing news, please visit our newsroom.

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