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Program Director

Job ID: 2401205
Location: WASHINGTON, DC, United States
Date Posted: Feb 22, 2024
Category: Program Management
Subcategory: Program Mgmt
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: Hybrid Remote
Benefits: Click here

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Job Description

Description

The program manager maintains single point accountability and responsibility for leading a team of over 300 professionals delivering end-to-end IT  infrastructure modernization, operations and end-user services 24/7/365   to a Federal Civilian agency with over 20,000 on-site and remote employees in over 800 locations with  over 17,000 laptops/desktops; 11,000 mobile devices; 2,000 physical/virtual/cloud servers, and 4,000 network nodes and resolving over 200,000 incidents and customer requests annually.   The program manager is a named key individual who has a broad understanding of IT infrastructure service delivery programs; can effectively engage and communicate with government C-suite customers and SAIC senior leadershipThe successful candidate has a proven track record of delivery excellence in the effective management of budget, scope, schedule quality assurance and cyber security and has full knowledge and experience in managing federal government incentive contracts in the range of over $70-$80 million/year   

This opportunity is contingent upon award.

Qualifications

Required Education/Skills: 

  1. Bachelor’s degree and 18 years or more of related experience

  1. Over seven years of proven experience in managing federal government programs of similar size and complexity, as described above  

  1. Over five years of experience in the delivery of programs leveraging ITIL v3/4 and IT Service Management for programs of similar size and complexity, as described above.  

  1. A proven track record in managing remote and geographically dispersed operations of similar size and scale, as described above.  

  1. Active Project Management Professional (PMP) certification, as issued by the Project Management Institute (PMI). 

  1. Within six months of program start, possess and maintain an ITIL 4 Strategic Leader (ITIL 4 SL) certification.  

Desired Education/Skills: 

  1. Master’s degree or equivalent experience in a related field 

  1. Demonstrated success in delivering large federal civilian government IT infrastructure programs that resulted in an organizational shift through the implementation of an effective organizational change management strategy and in implementing and executing modern IT delivery methodologies, such as DevSecOps, Agile, AIOps, etc.  

  1. Demonstrated experience introducing and successfully managing the implementation of new and emerging technologies and techniques (such as AI/ML, automation, Cloud, CX) into similarly sized federal agencies 

  1. A successful track record in developing and managing implementation and execution of SLAs and performance metrics, including Experience Level Agreements (XLAs) on a program of similar size, scope and complexity, as described above  

  1. Active Project Management Institute Program Management Professional (PMI-PgMP 

  1. At time of proposal submittal, successful completion of at least one module required to achieve ITIL 4 Strategic Leader (ITIL 4 SL) certification. 

  1. Successful experience in managing Cost Plus Award Fee (CPAF) programs of similar size and complexity, as described above.  

  1. Experience interfacing with and communicating at at an xecutive / C-Suite Leadership level. 


SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.

Overview

SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective and efficient solutions that are critical to achieving our customers' missions.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity, and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.9 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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