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Systems Management Monitoring Engineer

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Job ID: 2316362
Location: WASHINGTON, DC, United States
Date Posted: Jan 23, 2024
Category: Software
Subcategory: SW Systems Engr
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: Hybrid Remote
Benefits: Click here

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Job Description


Supporting DOT's infrastructure, services, and application monitoring systems. The role will involve configuration, deployment, and troubleshooting of monitoring tools, as well as the analysis and reporting of system performance.

Core responsibilities and duties; highlight day-to-day activities:

  • Provide day-to-day monitoring operational support
  • Support technical projects involving monitoring applications
  • Oversee and coordinate recovery operations in the event of operational failure
  • Identify gaps in monitoring for supported environments
  • Recommend, develop and maintain accurate documentation for supported environments
  • Support upgrading monitoring systems
  • Participate in on weekly on call rotations.

Top Qualifications, Skills, Experience or Certifications: 

  • Working experience with monitoring applications such as SolarWinds, Microsoft System Center Operation Manager, WhatsUpGold or any other enterprise Monitoring systems.
  • Strong background in monitoring Windows, Linux, VMware, and cloud environments.
  • Working experience managing enterprise monitoring infrastructure.



  • Must have a minimum of 4 years of experience providing Service Management System administration services.  
  • Must have experience managing SMS development activities and be proficient in applying the SDLC and DevOps principles.
  • Must have knowledge the current DOT SMS. (Currently Remedy.)

Preferred skills and qualifications:

  • Experience with WhatsUpGold and Microsoft System Center Operations Manager.

   Note: Candidate must be a U.S. citizen or green card holder who has resided in the U.S. for at least 3 years and

   the ability to obtain a public trust

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.


SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective and efficient solutions that are critical to achieving our customers' missions.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity, and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.9 billion. For more information, visit For ongoing news, please visit our newsroom.

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