Job ID: 2315721
Location: HAMPTON, VA, United States
Date Posted: Nov 22, 2023
Category: Information Technology
Subcategory: Technical Svcs
Minimum Clearance Required: Interim Secret
Clearance Level Must Be Able to Obtain: Secret
Potential for Remote Work: No Remote
Benefits: Click here
SAIC is looking for computer user support specialists/technicians to support the Air Force AOC (Air Operations Center) Block 20 Tier 1 Help Desk at Langley AFB, in Hampton, VA.
This position requires 24/7/365 customer support with a focus on the night shift (11pm - 7am) and weekend shifts as needed.
This Kessel Run team will support global Department of Defense/Air Force AOC operators who use fully-integrated, next generation software to plan, monitor, direct, execute, and assess Air Force, joint and coalition air campaigns in support of national and coalition objectives. They support AOC Block 20 modernized software, resilient IT platforms and databases, and other Air Force mission and communication suites. KRADOS, the Kessel Run All-Domain Operations Suite, is the backbone of AOC Block 20, and will be the team's primary support focus; the applications within KRADOS are connected by common data streams and supported by a hybrid cloud infrastructure.
Job responsibilities include but are not limited to:
TYPICAL EDUCATION AND EXPERIENCE:
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective and efficient solutions that are critical to achieving our customers' missions.
We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity, and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.9 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.