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ServiceNow Developer

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Job ID: 2315701
Location: CHARLOTTESVILLE, VA, United States
Date Posted: Dec 13, 2023
Category: Software
Subcategory: SW Engineer
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: TS/SCI
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: Hybrid Remote
Benefits: Click here

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Job Description


SAIC is seeking a Senior ServiceNow Developer to work onsite at the National Ground Intelligence Center (NGIC) in Charlottesville, VA.


Job Duties:

  • Determine and implement solutions for new features, capabilities, and tools integrations with Service Now
  • Configure, enhance, and maintain ServiceNow platform implementations across multiple ServiceNow modules, including IT Service Management (ITSM), IT Operations Management (ITOM) and IT Asset Management
  • Develop solutions across the ServiceNow platform to utilize automation and integration capabilities of ServiceNow  


Required Education:

  • Bachelor’s degree and (9) nine years of experience; 4 years of experience in lieu of a degree

Required Clearance:

  • Active Top Secret/SCI clearance (US Citizenship required).

Required Certifications:

  • DoD 8570.01 IAT or IAM Level II certification

Required Skills:

  • Experience in information technology with specific focus on ServiceNow development and administration
  • Experience with JavaScript, REST API, MySQL, Linux
  • Strong understanding and work experience in Web services, SOAP, email
  • Strong understanding of ITIL v3 processes
  • Experience with ServiceNow toolset and integrations with related systems
  • Experience developing, releasing, and maintaining software solutions.
  • Knowledge of helpdesk and change control industry and related business management applications
  • Significant experience with ServiceNow modules including Service Catalog, Incident/problem, Asset Management, Reporting and Configuration
  • Strong customer service skills and demonstrated interest in continuous improvement
  • Demonstrated ability to effectively communicate with a variety of audiences including senior level management


Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.


SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective and efficient solutions that are critical to achieving our customers' missions.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity, and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.9 billion. For more information, visit For ongoing news, please visit our newsroom.

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