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Senior System Administrator

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Job ID: 2315619
Location: REMOTE WORK, SC, United States
Date Posted: Nov 27, 2023
Category: Information Technology
Subcategory: Sys Administrator
Schedule: Full-time
Shift: Evening Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: Top Secret
Potential for Remote Work: Remote
Benefits: Click here

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Job Description

Description

SAIC is seeking a self- driven and professional Junior System Administrator for our customer. This position is 100% remote but will require some travel to the site in either North Charleston, SC or New Orleans, LA.

The System Administrator will be part of a  24/7 team to address priority 1 issues and support 24/7/365 operations for all managed services. The System Administrator  will troubleshoot and resolve Tier 1-2 operational tickets. This team uses a variety of tools and processes to monitor performance and availability of all nodes and network infrastructure for multiple datacenters. This role is the first line of support for system outages across the monitored data centers.  Team members triage outages to determine symptoms, possible root cause and the proper troubleshooting to either resolve the issue or escalate to Tier 3. 

Typical Duties Include:

  • Acknowledge or receive Priority 1 system outages then troubleshoot.
  • Troubleshooting system admin related hosting outages and operational tickets.
  • Work with application team and other team members to resolve outages.
  • Report outages and issues to data center team members, leadership and program teams.
  • Perform software updates and patches, as necessary.
  • Use of monitoring systems such as SolarWinds and SPLUNK.
  • Manage Active Directory, group policy and Account issues.
  • Interpret technical information to create and send written notifications and SITREPs on behalf of the Division.
  • Review and edit written notifications and SITREPs, before they are sent on behalf of the Division.
  • Apply system related cyber updates and STIGs to address vulnerabilities.

Qualifications

Education and Experience: 

  • Bachelor's and five (5) years of experience. Will accept experience in lieu of a degree.
  • Self-starter with ability to self-direct training.
  • Proven ability to grasp and apply new information quickly.
  • Ability to be creative, innovative, and responsible, and able to master good decision-making skills.
  • Working knowledge of Active Directory and group policy.
  • Working knowledge of ports and their function.
  • Working knowledge of monitoring systems such as SolarWinds and SPLUNK. 
  •  2+ years of working knowledge in troubleshooting windows server OS and supporting functions across a domain.
  •  Excellent written and oral communication.
  • Strong technical troubleshooting capabilities.
  • Must have strong organizational skills.
  • Must have DoD 8570 IAT Level II (Security + or equivalent) at date of hire.
  • Must obtain OS Training within 30 days of start (Windows Server OS).
  • Must have an active Secret Security clearance with the ability to obtain a Top Secret.

Target salary range: $50,001 - $75,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.

Overview

SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective and efficient solutions that are critical to achieving our customers' missions.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity, and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.9 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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