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Operations Research Analyst

Job ID: 2315586
Location: CHARLOTTESVILLE, VA, United States
Date Posted: Dec 1, 2023
Category: Information Technology
Subcategory: Database Admin
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: TS/SCI
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: No Remote
Benefits: Click here

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Job Description


SAIC is currently seeking an Operations Research Analyst (ORA) to work onsite at the National Ground Intelligence Center (NGIC) in Charlottesville, VA.



  • Monitor and report on operational capabilities and data availability, including data metrics;
  • Elevating known issues and defects to the Government, requirements team, and software maintenance vendors; 
  • Provide end user support, investigating system and data issues, providing recommendations to the Government. 
  • Monitor systems for account requests and approve or deny said accounts
  • Create accounts within the system as well as troubleshooting current accounts
  • Monitoring the Team Admin email and assisting users with tier 1 support and with notifying Systems Administrators of any reported outages or reported issues
  • Provide support in monitoring and reporting on the progress of Mission Data Systems defect identification, defect tracking, and defect resolution. 




Required Education and Experience:

  • Bachelor’s degree and nine (9) years of experience; Master’s degree and seven (7) years of experience.

Required Security Clearance:

  • Active Top Secret/SCI clearance (US Citizenship required)

Required Skills:

  • 5 years IT experience supporting complex multi-tiered systems.
  • Experience with Windows machines and applications.  
  • Experience supporting custom military intelligence software applications.
  • Capable of extracting raw data and transforming it via analytic tools such as MS Excel, MS Access, and MS PowerPoint.
  • Experience supporting information assurance compliance efforts.
  • Experience interfacing with government personnel; and providing progress reports.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.


SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective and efficient solutions that are critical to achieving our customers' missions.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity, and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.9 billion. For more information, visit For ongoing news, please visit our newsroom.

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