Senior Operations Manager

Job Description

Description

SAIC is hiring a Senior Operations Manager to support the Office of the Deputy Critical Technology Officer for Critical Technologies (DCTO-CT), Under Secretary of Defense for Research and Engineering (OUSD(R&E) to oversee the organization’s operations and mission execution as well as the development of organizational change and management plans.  Duties include, but are not limited to: strategic and operational planning, communications, problem solving, office infrastructure management, oversight of workflow management and prioritization, running of reporting processes, oversight of security and clearance processes, personnel and functional area synchronization, and provide decision support to achieve mission outcomes. 

A perfect candidate will have depth and breadth of knowledge of: organizational analysis (e.g., analytical and evaluative methods and techniques for assessing staffing capacity and capability; missions; management principles and processes); and programmatic planning and analysis (project and organizational cost, schedule, performance and risk) in the context of OSD-level organizational mission dynamics between operational requirements (e.g., Combatant Commands, Joint Staff), budget (e.g., OSD CAPE), and DoD weapons systems development and acquisition (e.g., OUSD(R&E), OUSD(A&S)).

Job duties include:

·        Develop, recommend, and implement modifications to current procedures and policies to improve efficiency; develop new standard operating procedures (SOPs)

·        Provide organizational management to include staffing analysis; support director-level organizational surveys (seek feedback from the staff); provide recommendations on staffing efficiencies to accomplish organizational goals

·        Work with front office staff (e.g., workflow manager, legislative affairs) to:

-        Assess impact of taskers and new laws/policy on the organization

-        Support the development and tracking of taskers/action items assigned to the organization to facilitate timely senior leadership feedback and approval

·        Provide key knowledge management functions

-        Evaluate and advise on the organization, methods, and procedures for providing administrative support systems such as records, communications, directives, forms, files, and documentation (e.g., improvements organizational and project level data for ease of searching and sharing)

-        Analyze management information requirements to develop program or administrative reporting systems including the systems specifications, data gathering and analytical techniques, and systems evaluation methodology

-        Recommend KM technology where applicable (e.g., advise on the potential benefits/uses of automation to improve the efficiency of administrative support or program operations)

·       Develop monthly reports/briefs on significant activities with a focus on quantifiable progress; report on the effectiveness of projects and processes

Organize and facilitate internal and external communications on a wide array of subjects including internal and external tasks, program reviews, meetings, congressional events, invitations, speaking events, and resources

Job Duties Include:

·         Develop, recommend, and implement modifications to current standard operating procedures and policies to improve efficiency

·         Provide organizational management to include staffing analysis; coordinate and support director-level staff meetings and deep dives; provide recommendations on staffing efficiencies to accomplish organizational goals

·         Gather information; articulate, analyze, and solve problems; visualize and present information; and provide decision support to achieve mission outcomes

·         Create/manage communications for the enterprise, group, and individuals including meeting agendas, briefings, and meeting minutes

·         Develop weekly reports on significant activities, report on the effectiveness of events and processes

·         Supervise the front office contract staff (e.g., workflow manager, legislative affairs) to:

o    Assess impacts of taskers and new laws/policy on the organization

o    Support the development and tracking of taskers/action items assigned to the organization to facilitate timely senior leadership feedback and approval

·         Provide key knowledge and information management functions

·         Evaluate and advise on the organization, methods, and procedures for providing administrative support systems such as records, communications, directives, forms, and files

Organize and facilitate internal and external communications on a wide array of subjects including internal and external tasks, program reviews, meetings, congressional events, invitations, speaking events, and resources

Qualifications

·         

      Required Qualifications

           Active Top Secret/SCI clearance

·         A bachelor’s degree with ten (10) years of relevant experience

·         Strong leadership, problem identification/resolution skills, flexibility, initiative, and a proven ability to work with Senior Executives efficiently         and effectively

·         Excellent communication skills; experience writing white papers, briefings, correspondence, and reports

·         Exceptional organizational and teambuilding skills and interpersonal skills

·         Extensive experience from a Service Staff, Joint Staff, or similar DoD or COCOM level staff.

Desired Qualifications

·         Master’s degree

·         Experience as a Chief of Staff or Operations Manager.   Understanding of JCIDS, PPBE process, POM cycle, CATMS/TMT or other tasking system, and Adaptive Acquisition Framework

·         Strong knowledge of OSD-level organizational structure and understanding of the National Defense Strategy and DoD Critical Technology Areas (CT)

Overview

SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective and efficient solutions that are critical to achieving our customers' missions.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity, and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.9 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.