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ACAS HBSS Service Desk Specialist

Job ID: 2314103
Location: NORTH CHARLESTON, SC, United States
Date Posted: Dec 7, 2023
Category: Cyber
Subcategory: Cybersecurity Spec
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: Top Secret
Potential for Remote Work: No Remote
Benefits: Click here

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Job Description


SAIC is looking for an ACAS/HBSS Service Desk Specialist to support the US Navy's Computer Defense Network project in No. Charleston, SC.

  • Provide remote Information Assurance and integration support on Host Based Security Solutions (HBSS) and Assured Compliance Assessment Solution (ACAS) in support of US Navy ships.
  • Tasking includes but is not limited to responding to service requests, entering them into the ticketing system (Helix/TSM), acknowledging the request to the customer, and diagnosing, troubleshooting and resolving the service requests.
  • Configure, deploy, and maintain VMWare ESXi Server 4.1 and Microsoft Hypervisor.
  • Configure, deploy, and maintain Windows Server 2008 R2, 2012, 2019, RHEL 7 and RHEL 8.
  • Redline current technical process and procedure documentation.
  • Deploy Cyber Security mandated system upgrades, patches, and perform modifications to ensure systems are protected against known exploits.
  • May be required to travel to Navy ships to perform CND-OSE software upgrades and installations and provide onsite technical assists in support of CND fielded systems for issues that cannot be resolved via distance support.


  • Anticipated travel is up to 10%, both CONUS and OCONUS.  Candidate must have or be able to obtain a US Passport.


Required Education and Experience:
  • Bachelors and two (2) years or more experience; years of  experience may be substituted in lieu of a degree.

Required skills:

  • Experience in testing, maintaining, deploying, and troubleshooting HBSS (also known as McAfee ePolicy ePO) and/or ACAS (also known as Tenable Nessus) systems in a DoD environment.
  • General experience with Windows Server Administration, VMWare infrastructure, Linux/Redhat.
  • Experience using Windows to include all activities such as active directory, installation, system integration, image development, patching, upgrades, complex problem resolution and other activities in large, complex environment.
  • Experience utilizing DISA STIGs to harden Windows and Linux systems to secure networks and security devices.
  • Self-motivated with the ability to work both independently and in a collaborative environment.

Required clearance:

  • Active Secret Clearance and have eligibility for a Top Secret Clearance.  Higher clearances accepted.

Required Certifications:

  • Requires a current Security Certification in one of the following: CCNA Security, GICSP, GSEC, Security+ CE, SSCP, CASP+ CE, CISA, CISSP (or Associate), GCED, or GCIH.
  • Desired OS Certification:  Windows or Linux Variant, VMWare, MS SQL, Active Directory, HBSS, ACAS, SPLUNK, Server+, or similar.

Desired Experience:

  • Experience testing, integrating, and supporting secure virtual hosting environments, including hosting environment hardware, back-end storage solutions, virtualization management and virtual networking.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.


SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective and efficient solutions that are critical to achieving our customers' missions.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity, and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.9 billion. For more information, visit For ongoing news, please visit our newsroom.

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