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Senior ServiceNow Platform Engineer

Job ID: 2312023
Location: HANSCOM AFB, MA, United States
Date Posted: Sep 19, 2023
Category: Engineering and Sciences
Subcategory: Solutions Archt
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: Interim Secret
Clearance Level Must Be Able to Obtain: Secret
Potential for Remote Work: Hybrid Remote
Benefits: Click here

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Job Description


SAIC is seeking a candidate ford Senior ServiceNow Platform Engineer to support our USAF Cloud One team. The Common Computing Environment (CCE) program under the Air Force Lifecycle Management Center Office for Network Integration (AFLCMC/HNI). CCE is an existing global, interconnected, virtualized, hybrid, and IT infrastructure hosting mission systems, applications, services, and data that will serve the U.S. Air Force (USAF) and U.S. Army (USA). The CCE incorporates the capabilities of commercial cloud and Managed Service Providers (MSP) residing in Cloud Service Providers (CSPs). The CCE facilitates the USAF and USA’s efforts to migrate applications to a cloud environment, allowing the closure of data centers to support the Data Center Optimization Initiative (DCOI) and allowing for increased efficiencies across the entire spectrum of the USAF and USA's IT operations.  This position will be hybrid remote.  Locations of work will be either Hanscom Air Force Base (Boston, MA), Gunter Air Force Base (Montgomery, AL) or Charleston, SC.

Job Duties:

  • Devise and plan platform strategy to support both internal and external stakeholders for a managed service project.
  • Initiate and prioritize projects directly supporting platform strategy and roadmap while translating projects to development team.
  • Build, train, manage and mentor a development team to configure and deploy a comprehensive ServiceNow platform.
  • Serve as a Subject Matter Expert (SME) on platform operations, configuration, and development to include 3rd party integration.
  • Lead a team of ServiceNow Product Owners for all platform operations.
  • Support test, demonstration, and release management for all platform operations: CSM, ITBM & ITOM suite applications.
  • Engage with customer business owners to bring forward business value to platform initiatives.
  • Drive continuous improvement within your own development team and matrixed project teams while maintaining or improving key performance indicators (KPIs).
  • Assess and identify training and skill-development opportunities to ensure the ServiceNow development team stays current with platform releases and industry standards.


Required Clearance:

  • Interim secret clearance required to start; Ability to obtain a Secret clearance required to maintain employment.
  • US citizenship required

Required Certifications:

  • Security + or higher certification
  • ServiceNow certification

Required Qualifications:

  • Demonstrated experience with variety of coding languages similar or equal to: HTML, AJAX, CSS, JSON or XML
  • Ability to interpret platform and integrating architectures
  • Experience with Agile, Scrum, SAFe or other modern software development methods/practices

Desired Qualifications:

  • SAFe certification
  • Previous experience with BMC Remedy or Helix
  • Experience supporting software migration efforts

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.


SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective and efficient solutions that are critical to achieving our customers' missions.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity, and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.9 billion. For more information, visit For ongoing news, please visit our newsroom.

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