IT Specialist
Job ID: 2312371
Location: ARLINGTON, VA, United States
Date Posted: Sep 21, 2023
Category: Program Management
Subcategory: Project Analyst
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: Hybrid Remote
Benefits: Click here
Job Description
Description
SAIC is seeking a program analyst to provide knowledge management and process automation support to the Office of the Under Secretary of Defense for Research and Engineering (OUSD(R&E)). Program Analyst duties include:
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Develop and configure scalable, high-performing, and maintainable solutions built on common IT frameworks available to the OUSD(R&E)
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Configure application user interfaces and workflows
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Integrate solutions with other OUSD(R&E) applications
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Support the team in requirements gathering among OUSD(R&E) stakeholders
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Design, implement, and develop integration solutions for providing state of the art solutions capable of handling high transaction rates for real-time processing and delivery. Support the enterprise design by developing enterprise schemas to map data and process flows between systems and overall solutions
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Serve as the primary liaison between the OUSD(R&E) office and higher-level IT support as required
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Apply process improvement and reengineering methodologies and approaches to conduct process modernization projects within OUSD(R&E)
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Provide group facilitation, interviewing, training, and additional forms of knowledge transfer to OUSD(R&E) personnel
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Provide enterprise-wide integration of reengineering efforts
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Provide recommendations to OUSD(R&E) stakeholders on how existing processes can be optimized and automated through IT applications
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Provide general support, administration, and on-going maintenance of OUSD(R&E) knowledge management solutions
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Serve as the primary technical contributor in analyzing, planning for, and implementing mission-related IT activities including requirements analysis, system sizing, prototype evaluation and development, workflow and IT organizational analyses, strategic, operational, and security planning, and applications analysis and development
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Provide recommendations for what applications and/or solution best meets the current and future needs of the OUSD(R&E) organization
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Configure and maintain service-level agreements, catalog items, and associated workflows for solutions
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Coordinate application and solution maintenance and upgrades
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Assist in building and maintaining internal technical documentation, manuals, policies and processes
Qualifications
REQUIRED QUALIFICATIONS:
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A bachelor’s degree with at least 5 years of relevant experience
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Demonstrated experience providing IT services for establishing and maintaining online knowledge repositories and identifying, optimizing, and automating common business operation processes using various forms of technology (e.g. SharePoint)
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Skilled in providing guidance and implementation of both short and long-term automation and knowledge management solutions
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Proficiency in Microsoft (MS) Office to include PowerPoint, Word, Access and Excel
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Strong written and oral communication skills
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Ability to work in a dynamic government work environment and have strong interpersonal skills with the ability to work as part of a team
DESIRED QUALIFICATIONS
- Previous experience providing IT support to an OSD Component or within broader DoD.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
Overview
SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective and efficient solutions that are critical to achieving our customers' missions.
We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity, and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.9 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.
