VTC Technician

Job Description

Description

SAIC is seeking a VTC Technician.  The position will support the HQ USSOCOM SITEC initiatives at MacDill Air Force Base, Tampa, Florida.

This position is contingent based on contract award expected October 2023. 

The VTC Technician will troubleshoot, analyze, and isolate the root cause of problems that arise during a live VTC; recommend courses of action to return impacted systems to full operational status. 

 Provide VTC MCU services including, but not limited to, the following:

• Install, configure, integrate, test, maintain, operate, and defend teleconferencing hardware and software including MCU VTC bridges and Session Border Controller SIP Trunks
• Plan, install, configure, operate, maintain, defend, manage, repair, and update the VTC components including performing software updates, account management, and conference scheduling
• Provide version control and provisioning for VTC Coder/Decoders (CODECs)
• Establish VTC connectivity to other locations and equipment
• Schedule, coordinate, and administer multiple simultaneous VTC sessions 
• Recommend upgrades to VTC systems at least annually and incorporate approved upgrades when acquired by the Government
• Manage, maintain, and post a daily Master Station Log (MSL) and shift change procedures to ensure proper information flow across shifts
• Monitor VTC services to facilitate the early detection of incidents, impending outages, or degradations
• Schedule, configure, and connect and maintain DISA GVS and JWICS VTC gateways
• Provide remote support for deployed VTC endpoints

Qualifications

EDUCATION AND EXPERIENCE:

• Bachelor’s degree preferred with two (2) years experience. Associates degree may be substituted for Associate’s with two (2) years of additional related work experience. High school diploma can be substituted with four (4) years of additional related work experience. 
• Passport required

CERTIFICATION REQUIREMENT:

• 8570 Requirements: Security +

CLEARANCE REQUIREMENT:

• Active DoD Top Secret / SCI is required in order to be considered for this opportunity

Overview

SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective and efficient solutions that are critical to achieving our customers' missions.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity, and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.9 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.