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Lead Field Technician

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Job ID: 2307695
Location: WASHINGTON, DC, United States
Date Posted: Sep 8, 2023
Category: Engineering and Sciences
Subcategory: Field Engineer
Schedule: Casual (includes On Call and Temporary)
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: No Remote
Benefits: Click here

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Job Description

Description

Digital Airport Surveillance Radar and Standard Terminal Automation Replacement System

JOB DESCRIPTION: Identifies concepts, assesses system performance, and coordinates transition plans for the implementation of new surveillance and automation systems. Providing the planning, coordination, and oversight of system installations, acceptance and cutover, and equipment removals to ensure seamless service for USAF ATC Interfaces with customers to handle service inquiries and problems to include performing customer support activities involving the installation, modification, and repair of complex equipment and systems. Conducts on-site installation and testing of equipment to ensure proper working order. Isolates equipment start-up malfunctions and takes corrective action. May make technical presentations and has a strong knowledge of products. Trains customer personnel in equipment operation and maintenance responsibilities. Under general supervision, these roles establish company guidelines on servicing and repairs/returns; examine customer problems and implement appropriate corrective action to initiate repair, return or field servicing; and maintain logs, records and files. Refers more complex repairs and services to higher-level personnel. Represents the company in a customer support role and is responsible for customer's satisfaction with equipment and servicing.

Qualifications

TYPICAL EDUCATION AND EXPERIENCE: Bachelors and nine (12) years or more experience; Masters and seven (8) years or more experience ; PhD or JD and four (4) years or more experience or 20 years+ of experience in lieu of degree will be considered.

Candidate must have a combination of education and experience totaling 20 years in Air Traffic Control.

Prior experience with Digital Airport Surveillance Radar (DASR) and Standard Terminal Automation Replacement System (STARS) and background in surveillance and automation systems is required.

US Citizenship required with the ability to obtain and maintain a Public Trust clearance


Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.

Overview

SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective and efficient solutions that are critical to achieving our customers' missions.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity, and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.9 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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