Capacity Manager

Job Description

Description

Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities for the Defense Counterintelligence and Security Agency (DCSA).  The National Security & Space Sector of SAIC is seeking a Capacity Manager to support a transformational infrastructure program for DCSA. 
 

SAIC is proud to be supporting DCSA in safeguarding our nation’s information. DCSA is the designated oversight authority on the accreditation of classified facilities, information systems, and the insider threat program. This involves security oversight of more than 10,000 companies and approximately 13,000 facilities involved in classified work throughout the DoD and 31 Federal agencies. 
 

Specifically, on the DCSA One IT program, SAIC will provide an enterprise IT solution that delivers highly secured and adaptable IT infrastructure, provides customer support, and cutting-edge technologies that support operations and advance the DCSA mission under a single IT environment (i.e., One IT). 

Comprehensive responsibility for data capacity management support services to ensure sufficient capacity and performance to meet mission demands, as part of the overall strategic objective of the program modernization and initiatives to provide an improved flexible and evolving enterprise IT environment to support the program mission IAW with program and DoD policies and procedures and commonly utilized industry best practices. Maintains data capacity management standards baseline. Implements data capacity monitoring/trend analysis processes to provide capacity metrics and highlight performance issues across IT infrastructure, applications (virtualized/physical), user data profiling, and IT components. Develops forecasts for growth and expansion (DEL 111) to recommend changes in capacity.  Ensures that the capacity and demand process is integrated with all aspects of the IT service lifecycle. Assesses incidents/problems related to throughput performance. Directs installation, management, implementation, configuration, and troubleshooting of many varied server, storage, networking, service management, health and capacity management, and optimization products and technologies. Oversees deployment of a Virtualized Multi-Tenant Data Center and various secure hybrid Cloud Computing solutions, virtualized storage, networks, and desktops in the program’s environment. Coordinates deployment and troubleshooting of storage, network, server (applications and databases) and managing software for virtual capabilities. Directs deployment and management of SAN including EMC, using Hyper-Converged solutions and pure flash storage VDI-specific solutions. Provisions virtual servers to support Unified Computing and SharePoint deployments. Responsible for deploying PC over IP (PCoIP) encryption and decryption technologies. Ensures performance of daily VDI Health Checks using Stratusphere or similar technology. Plans and coordinates transfer servers from physical to virtual at onsite enterprise locations. Builds virtual environmental training plans and trains personnel to manage the complex backend virtual environment. Develops capacity, demand, and performance management knowledge articles.

Qualifications

Required Qualifications

• BA/BS
• 9 to 13 years experience
• TS (SCI Eligible)

Desired Qualifications

• IAT-II, Certification in one of the following areas, CCNA Security, CSA+, GICSP, GSEC, Security+ CE, SSCP

Overview

SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are approximately 26,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity, and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.4 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.