Operational Computer Systems Analyst
Job ID: 2306767
Location: FORT MEADE, MD, United States
Date Posted: May 13, 2023
Category: Information Technology
Subcategory: Sys Administrator
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: TS/SCI with Poly
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: No Remote
Benefits: Click here
Job Description
Description
SAIC’s National Intelligence Community (NIC) Business Unit, USG Mission and Information Technology Division, provides solutions and services supporting digital modernization programs in areas such as systems engineering, multi-cloud computing, cybersecurity, data science and analytics, artificial intelligence and machine learning, quantum computing, application development, SecDevOps, cloud network operations, and secure communications.
We are seeking highly motivated Operational Computer Systems Analysts to join our team and leverage their technical expertise to manage the functionality of new and existing computer, and telecommunications systems and networks. As the Operational Computer Systems Analyst, you will have the opportunity to work with multi-disciplined engineering teams and organizations to investigate technical issues, and propose and implement mitigation strategies and corrective actions for mission-critical systems and networks.
Your responsibilities will include the following:
- Interpreting and investigating observed and/or reported problems, including, but not limited to, functional, performance, and processing issues for mission-critical computing applications, systems, and subsystems within a computing infrastructure
- Monitoring and reporting operational status of mission-critical computing applications, systems, and subsystems within a computing infrastructure
- Working with system users to understand and translate user requests and issues into technical diagnoses, and developing strategies and mitigation approaches to respond with technical solutions that meet and exceed expectations
- Installing, removing, replacing, and supporting the disposition of desktop systems
Qualifications
- Active TS/SCI with Polygraph
- Bachelor’s Degree in Computer Science, Information Systems, Information Technology, Systems Administration, or related field
- 5+ years of experience in network or systems administration
- 5+ years of experience in information technology management and/or support
- Excellent verbal and written communications skills
Desired Qualifications:
- Experience in customer service for mid-, large-, and/or enterprise-scale information systems
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
Overview
SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.
We are approximately 26,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity, and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.4 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.
