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VOIP Engineer - Lead

Job ID: 2306659
Location: WASHINGTON, DC, United States
Date Posted: May 15, 2023
Category: Engineering and Sciences
Subcategory: Systems Engineer
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: Hybrid Remote
Benefits: Click here

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Job Description


This position is in Washington, DC at the Department of Transportation (DOT) Headquarters’ building and is assigned to provide the below described services in support of the VTC team.  The candidate will be assigned to the VTC team and serve as a VOIP Engineer Lead focusing on supporting customer requests and on the requests for VTC related tasks.

Top Qualifications, Skills, Experience or Certifications: 

  1. Minimum of 10 years of related experience as a subject matter expert in all VOIP applications and voice gateways.
  2. Must be an expert in architecting and deploying VOIP networks. 
  3. Must possess a CCIE certification.
  4. VTC technologies experience
  5. Zoom and MS TEAMS knowledge and experience

Job Role Specific Requirements:

Provide nationwide video conference operation and support services to 7 modes within the US Department of Transportation


Leads a multimedia team on day to day operations of VTC/multimedia platforms. Operates, maintains, and troubleshoots video conferencing hardware, software, and multiple collaborative technologies for the United States Department of Transportation. Works as the primary integration specialist for Zoom Rooms, allowing Teams, Polycom, and Zoom to operate simultaneously in real time meetings. Developed the process to allow complex integrations to work seamlessly for the DOT customer. Provides necessary reporting on collaborative high visibility meeting performance.


Analyzes and develops VOIP networks, designing and planning installation and maintenance of VOIP systems from project inception to conclusion.  Manages H.323/SIP and other VTC technologies including but not limited to Zoom, MS TEAMS, ensures proper integration and communication of those systems with the VOIP network


Qualifications and Education Requirements

Must have a minimum of 10 years of related experience managing Voice networks, possessing advanced skills and knowledge in VOIP and VTC.  Must have experience managing and integrating Voice services and other VTC technologies.

  • Research, test, and configure SIP/H.323 devices (provisioned as managed rooms) with room resource calendars, allowing one-touch joining for Zoom meetings
  • Maintain and troubleshoot all video conference and AV systems for DOT headquarters and nearly 200 field offices

   Note: Candidate must be a U.S. citizen or green card holder who has resided in the U.S. for at least 3 years and

   the ability to obtain a public trust

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.


SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are approximately 26,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity, and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.4 billion. For more information, visit For ongoing news, please visit our newsroom.

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