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Software Documentation Specialist

Job ID: 2305180
Location: CHARLESTON, SC, United States
Date Posted: May 13, 2023
Category: Communications
Subcategory: Technical Writer/Ed
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: Interim Secret
Clearance Level Must Be Able to Obtain: Secret
Potential for Remote Work: Hybrid Remote
Benefits: Click here

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Job Description


SAIC is seeking a Software Documentation Specialist  in Sterling Heights, Michigan or Charleston, South Carolina to support the Joint Light Tactical Vehicle (JLTV) program.

NOTE: This position can potentially support hyrbid work of 2-3 days, Work from Home

Job Responsibilities:

  •  Assists Agile teams to produce documentation and manage metrics.
  • Creates and implement Digital Engineering templates to extract PLM meta-data and produce specifications.
  • Support Agile planning events and schedule activities for Agile teams and infrastructure.
  • Lead and manage release DE lifecycle quantitative and qualitative metrics in accordance with DE measurement framework.
  • Creates and manages templates for Product Development Lifecycle processes.
  • Audits all documentation as part of the new Product Development Lifecycle.
  • Ensures standardization across teams on templates and documentation for the Product Development Lifecycle.
  • Collaborates with and leads cross functional teams to deliver results.
  • Manages communication with various product & engineering teams and executive leadership to ensure alignment and execution.
  • Follows up with stakeholders to keep documentation and processes on track and raise issues when needed.
  • Maintains Scrum Master Standard Operating Procedures.
  • Supports Continuous Planning processes.
  • Produces and catalogs all documentation including process documents and weekly reporting.
  • Develops reports/dashboards and communicates on a regular cadence to relevant stakeholders to keep everyone informed.
  • Gathers feedback from key stakeholders and provides recommendations on the best way to improve documentation and governance.


Required Education:

Bachelors and six (6) years of experience; MBA and four (4) years of experience.


  • Process oriented with strong attention to detail.
  • Strong background in leading and completing complex projects and programs across the software industry.
  • Understanding of agile development lifecycle and software delivery operations.
  • Collaborative style; partners well with cross-functional teams solve problems and to complete complex deliverables within tight time frames.
  • Exceptional facilitation, moderation and organization skills.
  • Effective time management skills with the ability to meet tight deadlines and juggle multiple tasks/projects simultaneously.
  • Must be proficient in Microsoft Office Packages and Planning Tools, advanced level preferred for Word, Excel and PowerPoint.
  • An ability to balance detail-orientation as well as big picture thinking and strategy.


  • Must be able to obtain a full Secret Clearance; Interim Secret required prior to start, SAIC will help to obtain
  • Must be a current US Citizen

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.


SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are approximately 26,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity, and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.4 billion. For more information, visit For ongoing news, please visit our newsroom.

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