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Teleconference Engineer

Job ID: 2305870
Location: ROCK ISLAND, IL, United States
Date Posted: May 15, 2023
Category: Information Technology
Subcategory: Audio Visual Engr
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: No Remote
Benefits: Click here

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Job Description


SAIC is currently seeking Audio/Video Teleconference Engineer/Technician at the Rock Island Arsenal, IL. 

Job Duties/Responsibilities:

  • Provide comprehensive support for point-to-point and multi-point VTC capabilities to supported personnel using Poly/Polycom, and other systems.
  • Provide traditional VTC support, such as meetings, training and broadcast messages.
  • Serve as site lead with the responsibility of training and mentoring team members.
  • Complete single engineer technology assignments.
  • Respond to end-user service requests.
  • Manage IT Service Requests and Change Requests for all technologies and processes.
  • Test, deploy and maintain operability of all associated VTC assets.
  • Support shiftwork, on-call schedules during off-hours, holidays, and emergencies.


Required Experience: 

  • Bachelors with two (2) years of experience; four (4) years of experience in lieu of degree

Required Security Clearance:

  • Active DoD Secret Clearance Required

Required Skills:

  • Experience with comprehensive support of audio/video conferences.
  • Experience with VTC Infrastructure lifecycle management.
  • Demonstrated experience installing and configuring VTC and A/V systems.
  • Demonstrated experience managing and supporting various collaboration tools such as Zoom, WebEx Pro, and Microsoft Teams

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.


SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are approximately 26,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity, and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.4 billion. For more information, visit For ongoing news, please visit our newsroom.

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