IT Service Desk Professionals

Job Description

Description

DHS Business Operations Roles

SAIC currently has openings for a number of positions supporting Department of Homeland Security (DHS).   These positions will provide services to design, procure, configure, implement, test, secure, accredit, operate, and maintain DHS Information Technology (IT) and Physical Security (PS) infrastructure at the St. Elizabeths Campus and associated DHS facilities in the NCR.  Scope includes the responsibility for the Confidentiality, Integrity, and Availability (CIA) of DHS’s IT infrastructure and PS devices at the St. Elizabeths Campus and in some cases the Nebraska Avenue Complex (NAC) and other facilities in the National Capital Region (NCR).

These positions are contingent upon contract award anticipated for August 2023 with an October 2023 start date.

Positions are available in the following skill areas.  Minimum requirements will vary based on role, level, education and experience:

•    IT Service Desk Management
•    IT Service Desk Support Level III
•    IT Service Desk Support Level II
•    IT Service Desk support Level I

Qualifications

REQUIRED EDUCATION AND EXPERIENCE:
•    Minimum requirements will vary based on role and level

REQUIRED SECURITY CLEARANCE:
•    Active Secret or Top Secret Clearance
•    Ability to obtain DHS Suitability

Overview

SAIC is a premier technology integrator solving our nation's modernization and readiness challenges. Our offerings across defense, space, civilian, and intelligence markets include high-end solutions in engineering, IT, and mission outcomes. We integrate the best components from our portfolio with our partner's ecosystem to deliver innovative and effective solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, VA, SAIC has annual revenues of nearly $7.1 billion. SAIC is an Equal Opportunity Employer empowering people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status.  We strive to create a diverse, inclusive and respectful work culture that values all.