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ServiceNow Developer

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Job ID: 2303072
Location: REMOTE WORK, TX, United States
Date Posted: Jul 25, 2023
Category: Software
Subcategory: SW Engineer
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: Remote
Benefits: Click here

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Job Description


SAIC is seeking an experienced ServiceNow Developer to support a large DHS program within our organization. The position will be supporting an exciting Security Assurance support program safe guarding federal mission and business systems from cyber threats.

ICE is a premier federal law enforcement agency with over 20,000 law enforcement and support personnel in more than 400 offices across the United States and around the world. Its mission is to promote homeland security and public safety through the criminal and civil enforcement of federal laws governing border control, customs, trade, and immigration. Through its three operational directorates and support components, ICE works to uphold hundreds of federal statutes, administer U.S. immigration laws, oversee the cases of more than 4.7 million noncitizens on the agency’s national docket, prevent terrorism, and combat the illegal movement of people and goods across the U.S. border. ICE’s unique combination of legal authorities and intelligence-driven law enforcement capabilities position it to respond to a range of increasingly complex cross-border and domestic threats. Join our team and contribute to making our homeland even safer. As a ServiceNow developer, you will be hands on with the development of new functionality product releases. 

This remote opportunity will provide competitive compensation based on experience, qualifications, and location.


Required Qualifications:

  • Bachelor’s degree in a relevant IT degree and 5 years of experience; additional experience can be considered in lieu of an IT degree
  • Must be able to obtain DHS Suitability (Public Trust)
  • Due to Public Trust, U.S. Citizenship is required
  • 5+ years of experience with software development, software architecture, APIs, and micro services
  • 5+ years designing, creating and configuring Notifications, UI Pages, UI Macros, Script Includes, Formatters, etc.
  • 3+ years of experience working and developing with JavaScript - HTML5, Jelly, jQuery, and AngularJS.
  • 5+ years designing, creating and configuring Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each (including CMS/Service Portal)
  • 5+ years developing applications working with ServiceNow Studio IDE
  • 3+ years integrating ServiceNow with external systems through SOAP or REST web services
  • 3+ years of experience with building software using agile methods in a DevOps environment
  • 4+ years of experience Change Management, Service Catalog and Scoped applications.
  • 1+ years of experience with automating tests for determining quality, security, performance and usability of a system.
  • Create, enhance and fix complex UI Page, custom and interactive widgets.
  • Experience writing and evaluating user stories, acceptance criteria, and pull-requests
  • Working knowledge of Git and repository providers such as GitHub, GitLab, Bitbucket
  • Excellent communication and teamwork skills
  • Demonstrate sharp, analytical, problem solving, and decision-making skills
  • Integration experience with external systems using REST web services.
  • Maintained and troubleshot Service mapping new & custom patterns.
  • Understanding of Authority Documents, Citations, Policies, Control Objectives, Acknowledgment Campaigns, Entity Types, Risk and Audit processes in ServiceNow.
  • Relevant ServiceNow certification required.

Desired Qualifications:

  • Experience with HTML5, JAVA, JavaScript, jQuery, CSS, React
  • Experience in Lean Design, Test Driven Development (TDD), and Behavior Driven Development (BDD)
  • Experience working in Human Centered Design, Agile and DevSecOps environments
  • A passion to contribute to the full stack – the front-end, backend and anything in-between (middleware or otherwise).
  • Experience developing solutions for GRC/IRM & SecOps modules.

Target salary range: $125,001 - $135,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.


SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective and efficient solutions that are critical to achieving our customers' missions.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity, and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.9 billion. For more information, visit For ongoing news, please visit our newsroom.

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