System Administrator Supervisor

Job Description

Description

SAIC is seeking a Systems Administrator Supervisor in Vicksburg, MS to support the US Army Corps of Engineers on the Revolutionary IT Services (USACE RITS). Provides second-tier support to end-users for Active Directory accounts, Exchange mailboxes, security and distribution groups, Windows servers, and file/data permissions on networked storage. Addresses issues and vulnerabilities with Windows servers as detected by enterprise monitoring systems. May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.

NOTE: Must be willing to travel when necessary and willing to work Monday through Friday; 8-hour shift between 6AM and 6PM local time; after hours support may be required on an infrequent basis

JOB DESCRIPTION:

• Responsible for coordination and management of district support personnel including PC Support Technicians and System Administrators
• Oversee and ensure the day-to-day operational maintenance and support of systems and direct team
• Coordinate and interact with government liaisons and senior leadership
• Primary POC for local server, network and telecom repair of District infrastructure components
• Manage and maintain currently supported and subsequent Microsoft (MS) Windows Server Operating Systems (OS) on physical and virtual operating environments

• Assist with hardware and software technology refreshes, ensuring milestone compliance while coordinating with application owners to minimize disruptions
• Assist in storage and data management, specifically file and folder permissions
• Apply DISA (Defense Information Systems Agency) STIGs (Security Technical Implementation Guide) and resolve security vulnerabilities

Qualifications

REQUIRED EDUCATION AND EXPERIENCE:

• Bachelors and five (5) years’ of experience; experience accepted in lieu of degree
• Experience in a managerial role with frequent interaction with senior level leadership
• Must be willing to travel when necessary
• Must be willing to work Monday through Friday; 8-hour shift between 6AM and 6PM local time; after hours support may be required on an infrequent basis
• Experience using ServiceNow, Remedy or a similar ticketing system.
• Experience managing standing up and troubleshooting Windows Server Operating Systems in virtual and physical environments (i.e. VMware or HyperVisor)
• Experience working with Microsoft Active Directory networks and associated services (DNS, DHCP, Group Policy, Distributed File System, etc.)
• Experience working with file and data permissions on network-hosted file shares and storage (i.e.  NetApp, New Technology File System (NTFS), etc.)
• Must have basic understanding of Microsoft Exchange mailboxes

REQUIRED CERTIFICATIONS:

• Must have a current DoD 8570 IA Baseline Certification, IAT Level II (example: Security+ CE, CCNA Security, CYSA+, etc)

REQUIRED CLEARANCE:

• Must be able to obtain a full Secret Clearance; Interim Secret required prior to start, SAIC will help to obtain
• Must be a current US Citizen

Overview

SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are approximately 26,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity, and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.4 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.