Field Support Engineer

Job Description

Description

The Indicium Product Office is seeking mid-level candidates to represent and operate NSITE (Network, System Integration and Test Environment) software and OPDASH (Operations Dashboard) software.  Software support typically involves Missile Defense Agency test execution activities (Flight Tests, Ground Tests and Wargames/Exercises).  The candidate should also have the ability to perform hardware integration and maintenance, have a basic understanding of computer networking, and a general understanding of computer hardware troubleshooting.  The candidate will also be responsible for conducting validating configuration management documentation in support of information assurance certification and accreditation activities.  The candidate should be a self-starter and be able operate with minimal supervision.  The candidate will support from the MDIOC, Schriever AFB, Colorado Springs. 

Duties and Responsibilities:

• Operate NSITE and OPDASH software based on Missile Defense Agency event support requirements
• Support NSITE and OPDASH Software field testing and reporting
• Coordinate and interact with site personnel to perform hardware integration
• Maintain configuration management documentation (Microsoft Visio) and verify system configurations
• Identify system engineering requirements from customer goals and objectives

Qualifications

Education:

• Bachelors and nine (9) years or more experience; Masters and seven (7) years or more experience ; PhD or JD and four (4) years or more experience.

Required Skills:

• Ability to work independently with minimal supervision
• Strong interpersonal skills and reporting practices
• Basic Information Technology (IT) principles and troubleshooting experience
• Experience with Internet Protocol (IP) networks and Cisco networking equipment
• Bachelor degree in Information Technology or equivalent experience
• Security+ and either a Microsoft OS or Cisco certification
• Strong Windows 10 OS configuration experience
• Strong Microsoft Office skills
• Strong Microsoft Visio skills
• Ability to travel CONUS or OCONUS for Event support. (Less than 10% per year anticipated)

Preferred (not required) Skills:

• Current A+ and/or Network+ Certifications
• Understanding of Network, System Integration and Test Environment (NSITE) software
• UHF Tactical Radio operation experience
• Functional understanding of tactical interoperability equipment to include Air Defense Systems Integrator (ADSI), Link Monitoring and Management Tool (LMMT), Joint Range Extension (JRE) or like systems
• Familiarity with the Missile Defense Agency (MDA) test planning and procedures
• Familiarity with Missile Defense Agency interoperability message sets (such as VMF, B-Series, XML)
• Understanding of common tactical data link (TADIL) messages and message interactions
• Familiarity with WireShark and/or OmniPeek software
• Familiarity with HBSS components and general information assurance practices

Overview

SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are approximately 26,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity, and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.4 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.