Business Process Engineer
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Job ID: 2301350
Location: WASHINGTON, DC, United States
Date Posted: Feb 2, 2023
Category: Business Development
Subcategory: Business Dev
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: Hybrid
Benefits: Click here
Job Description
Description
SAIC is looking for an IT business process design and organizational change expert to join our team supporting an important US government agency in the National Capital Region. This is an exciting opportunity to work with a team responsible for supporting Agencies transition to an efficient hybrid cloud architecture. Modernization includes implementing modern software development and release processes benefitting from the capabilities of Microsoft Azure DevOps Server and related DevSecOps tool chain applications integrated with ServiceNow to leveraging cloud functionality and tool integrations to automate processes and streamline approval workflows.
RESPONSIBILITIES:
- Create high level and detailed process documentation supporting all aspects of IT Service Management
- Use modeling tools (Visio, PowerBI, Excel, etc.) to develop processes, visualizations, use cases and user stories
- Develop and evaluate customer business practices to recommend an approach to support the delivery of new business processes and process improvement
- Lead and collaborate with customers in their efforts to take advantage of DevOps, Azure cloud, security operations, and ITSM solutions to automate and improve business processes
- Assess best practices, trends, and process implementation strategies to optimize solutions for customer projects and sponsoring organizations
- Support emerging technology adoption, government enterprise IT modernization efforts, and delivery of innovative technical solutions
Qualifications
EDUCATION & EXPERIENCE:
Bachelor’s degree with 7 years or Master’s with 3 years of relevant experience in a technical environment with a variety of IT systems and Cloud Infrastructure (IaaS, PaaS, SaaS). At least Three of those years of experience must be in the Microsoft Azure DevOps / DevSecOps , Service Now and Change Management
CERTIFICATION:
One or more certification - ITLV3, ServiceNow, Azure DevOps, Security Plus
REQUIRED SKILLS:
- Solid understanding of IT processes (ITIL, Security Operations, System Development Lifecycles, etc.)
- Ability to elicit, understand, and document process requirements
#PBGC
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
Overview
SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.
We are approximately 26,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity, and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.4 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.
