Join our Talent Network >

Quality Assurance Analyst

Job ID: 2300261
Location: O'FALLON, IL, United States
Date Posted: Jan 19, 2023
Category: Quality Assurance
Subcategory: Qual Assurance
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: Top Secret
Potential for Remote Work: No Remote
Benefits: Click here

Share: mail

Job Description


The National Security Customer Group of SAIC is seeking a Quality Assurance Analyst to support an IT Service Management effort for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois.  The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and modernization of the combatant command’s infrastructure, systems, and applications. This support will be provided to the USTC Command, Control, Communications & Cyber Systems Directorate (TCJ6). 
The successful candidate will be responsible for establishing and maintaining quality assurance for the Program at the direction of the Program’s Quality Assurance Manager.   
  • Operates at the direction of the MITS Quality Assurance Manager and Program Manager 
  • Establishes and maintains quality assurance and control for MITS web and SharePoint content 
  • Reviews and updates a Baseline Quality Management Plan (QMP) that describes application of the appropriate methodology and metrics for accomplishing and measuring Government-approved performance expectations and objectives as applicable to web content and SharePoint services 
  • Develops and implements processes, procedures, and test/validation plans that conform to the QMP, as well as to contract and regulatory requirements 
  • Devises procedures for and conducts audit, inspection, documentation, reporting, and resolution of quality assurance issues at all stages of the life cycle, including new and existing hardware and software products, data, databases, web content, SharePoint sites, networks, servers, facilities, systems, and services 
  • Communicates with external quality assurance officers during on-site inspections 
  • Monitors all operations that affect quality and continuously observes and analyzes quality data records to intervene with new or adjusted quality control measures to address habitual or newly discovered areas of performance 
  • Supports Transition-In activities as they relate to functional responsibilities 
This position is for Monday through Friday, normal business hours.   


Required Qualifications  
  • Minimum of two (2+) years of experience with a Bachelor’s Degree. Additional experience may be considered in lieu of a degree.  
Desired Qualifications: 
  • Master's Degree
  • ITIL v4 Foundation certification 
  • Active DoD TS clearance 
Required Security Clearance:
  • DoD Secret clearance 

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.


SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are approximately 26,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity, and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.4 billion. For more information, visit For ongoing news, please visit our newsroom.

Share: mail

Are you an SAIC Employee?

Please apply through the internal career site here >