The National Security Customer Group of SAIC is seeking a Quality Assurance Manager to support an IT Service Management effort for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois. The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and modernization of the combatant command’s infrastructure, systems, and applications. This support will be provided to the USTC Command, Control, Communications & Cyber Systems Directorate (TCJ6).
The successful candidate will be responsible for serving as the Program’s Subject Matter Expert on quality assurance processes, contributing pertinent product or process knowledge and skill to all facets of the program, and assisting in interpreting and applying contract requirements and engineering specifications. They will work with Program Team Management, Task Leads and Government counterparts to identify roadblocks and opportunities and ensure products and services are delivered both securely and reliably, to improve the tools and environment that service the USTRANSCOM MITS workforce.
Responsibilities may include:
Overall lead, manager, advisor, and administrator for quality control, quality inspection, contracting and purchasing, supply and storage, industrial or production planning, research and engineering, maintenance, and test and evaluation
Using various methods of communication to inform and remind program staff of the overall message of the program, as well as to disseminate, implement, and enforce all details and policies of the program
Implementing prescribed methods for collecting, maintaining, and compiling data needed for incorporation into quality program reporting and updating
Developing, reviewing, and updating of the program’s Quality Management Plan (QMP) that describes application of the appropriate methodology and metrics for accomplishing and measuring Government-approved performance expectations and objectives
Implementing and executing procedures for and conducts audit, inspection, documentation, reporting, and resolution of quality assurance issues at all stages of the life cycle across the enterprise system, including new and existing hardware and software products, data, databases, networks, servers, facilities, systems, and services
Monitoring all operations that affect quality, supervises/guides internal inspectors and quality assurance analysts, and communicates with external quality assurance officers prior to, during, and following on-site inspections, as needed
Supporting Transition-In activities as they relate to functional responsibilities.
This position is for Monday through Friday, normal business hours.
Minimum of fourteen years of experience with a Bachelor’s Degree
Proven experience analyzing data records and creating quality control measures
Experience in implementing and executing processes, procedures, and test/validation plans that conform to the QMP, as well as to contract and regulatory requirements
Master’s Degree with twelve (12)
ITIL v4 Foundation certification
Active DoD TS clearance
REQUIRED SECURITY CLEARANCE:
DoD Secret clearance
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
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