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VoIP Engineer - Senior

Job ID: 2218028
Location: WASHINGTON, DC, United States
Date Posted: Dec 17, 2022
Category: Information Technology
Subcategory: Network Engineer
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: No Remote
Benefits: Click here

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Job Description

Description

This position is in Washington, DC at the Department of Transportation (DOT) Headquarters’ building and is assigned to provide the below described services in support of the VTC team.  The candidate will be assigned to the VTC team and serve as a VOIP Engineer Lead focusing on supporting customer requests and on the requests for VTC related tasks.

High Priority qualifications, skills, experience, certifications

  1. 6+ years of related experience managing Voice Networks
  2. VOIP knowledge and experience
  3. VTC technologies experience
  4. Zoom and MS TEAMS knowledge and experience

 

Role and Responsibilities

Provide nationwide video conference operation and support services to 7 modes within the US Department of Transportation

Summary:

Leads a multimedia team on day to day operations of VTC/multimedia platforms. Operates, maintains, and troubleshoots video conferencing hardware, software, and multiple collaborative technologies for the United States Department of Transportation. Works as the primary integration specialist for Zoom Rooms, allowing Teams, Polycom, and Zoom to operate simultaneously in real time meetings. Developed the process to allow complex integrations to work seamlessly for the DOT customer. Provides necessary reporting on collaborative high visibility meeting performance.

Duties: 
Analyzes and develops VOIP networks, designing and planning installation and maintenance of VOIP systems from project inception to conclusion.  Manages H.323/SIP and other VTC technologies including but not limited to Zoom, MS TEAMS, ensures proper integration and communication of those systems with the VOIP network.

Qualifications

 

Qualifications and Education Requirements

 

Must have a minimum of 6 years of related experience managing Voice networks, possessing advanced skills and knowledge in VOIP and VTC.  Must have experience managing and integrating Voice services and other VTC technologies.

 

  • Research, test, and configure SIP/H.323 devices (provisioned as managed rooms) with room resource calendars, allowing one-touch joining for Zoom meetings
  • Maintain and troubleshoot all video conference and AV systems for DOT headquarters and nearly 200 field offices
  • Maintain and troubleshoot DOT video conference infrastructure equipment including Poly DMAs, RPRMs, RPCSs, and RPADs

Preferred Skills

  • Poly, Cisco VTC codec configuration and troubleshooting
  • AMX, Crestron control programming
  • AV switch, biamp DSP configuration and troubleshooting
  • IP network knowledge

 

ADDITIONAL NOTES

US Citizen or Green Card Holder.  Ability to attain a Public Trust clearance. 

 

TYPICAL EDUCATION AND EXPERIENCE:

Bachelor's and Five (5) years or more experience; Master and three (3) years or more experience; PhD and 0 years experience.  4 years of IT experience may be substituted in lieu of a completed degree.


Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.

Overview

SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are approximately 26,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity, and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.4 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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