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IT Systems Integration Analyst - Help Desk

Job ID: 2217096
Location: SAN ANTONIO, TX, United States
Date Posted: Dec 1, 2022
Category: Information Technology
Subcategory: IT Sys Integration
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: No Remote
Benefits: Click here

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Job Description

Description

SAIC is seeking an IT Systems Integration for a new US Air Force program out of San Antonio, Texas.

 

Duties & Responsibilities:

  • Providing support to customer in regards to the operation of the computer simulator client; including the configuration of software for various courses of action.
  • Providing hardware and software integration of computer flight simulator equipment to ensure systems function properly
  • Plan, test and implement solutions through research and discovering alternative ways to provide the customer with an optimal resolution to problems.
  • Deploy computer images, install software patches and update computer simulator systems.
  • Ability to work on multiple projects and work with little to no supervision.
  • Consult with customer and team to define needs, problems or fixes.
  • Autonomous problem solving, provide innovative solutions
  • Identify and correct hardware and software malfunctions in a timely manner
  • Identify and correct software malfunctions
  • Maintain computer equipment and inventory
  • Provide technical support to customer; manage expectations
  • Basic repair to electrotonic, basic component level repairs (should be able to articulate the relationship between voltage and current. Knows how to use a multi meter to locate shorts, bad power supplies, faulty equipment, etc.)

Qualifications

 

Required Experience & Education:

  • Must possess a Security+ Certification
  • Bachelor's and 2-5 years of IT experience; or relevant years of experience in lieu of degree
    • Networking infrastructure to include some cloud
    • Windows Policies
    • PowerShell scripting

 

Additional Experience Desired (not required):

  • Computer Networking and Routing
  • Cisco networking, switches, routers, VPNs, VLANS, routing, network design, network monitoring
  • Flight simulator software: Prepare3d
  • NAS devices, DHCP, DNS and File Server
  • Linux experience with Redhat, CentOS
  • VR Computer Systems

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.

Overview

SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are approximately 26,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity, and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.4 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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