Join our Talent Network >

System Administrator Supervisor

Job ID: 2217032
Location: MILLINGTON, TN, United States
Date Posted: Nov 17, 2022
Category: Information Technology
Subcategory: Sys Administrator
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: Interim Secret
Clearance Level Must Be Able to Obtain: Secret
Potential for Remote Work: No Remote
Benefits: Click here

Share: mail

Job Description

Description

SAIC is seeking a System Administrator Supervisor to support the US Army Corps of Engineers RITS Program in Millington, TN. The System Administrator Supervisor represents a highly visible Technical and Administrative management presence and possesses the technical skills, experience and leadership necessary to make decisions that ensure the highest level of guaranteed service to USACE.

NOTE: Must be able to work Monday through Friday; 8 hour shift any time between 6AM and 6PM local time. After hours on-call support required. 

This position is fully onsite in Millington, TN

JOB DESCRIPTION:

  • Manage and maintain currently supported and subsequent Microsoft (MS) Windows Server Operating Systems (OS) on physical and virtual operating environments.
  • Demonstrate day-to-day adherence with change management precepts and practices and is responsible for writing Change Requests and seeking approval.
  • Assist in storage and data management, specifically file and folder permissions.
  • Support operational transition of enterprise solutions into production.
  • Primary POC for local server, network and telecom repair of District infrastructure components.
  • Coordinate local response to IAVA vulnerability remediation.
  • Coordinate Level 3 support to the District technical personnel.
  • Primary escalation POC for after hours and VIP level support requests.
  • Ensure the work schedules of SAIC and subcontractor employees are established, documented and coordinated to provide coverage during contractually required operating hours.
  • Review current workloads and ticket distribution. In coordination with ITC, reassigns priorities to ensure service delivery metrics are met. Responsible for SLR performance.
  • Collaborate with the local ITC and Ops Officer to ensure the needs of the users are understood and appropriately addressed.
  • Responsible for monitoring the technical performance of SAIC and subcontractor staff and reporting exemplary or disciplinary performance to the SAIC Division Manager./ Responsible for coordinating subordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions.
  • Monitor the effectiveness of Service Delivery to the local site and reports discrepancies and escalations to the SAIC Division Manager.

Qualifications

REQUIRED EDUCATION AND EXPERIENCE:

  • Bachelor's Degree and five (5) years of experience. Additional experience accepted in lieu of degree
  • Must be able to work Monday through Friday; 8 hour shift any time between 6AM and 6PM local time. After hours on-call support required. 
  • Experience using Remedy or a similar ticketing system.
  • Demonstrated professional experience with Windows Server 2012; Windows Server 2016.
  • Demonstrated experience with VMware.
  • Understanding of technology areas such as Active Directory, DHCP, DNS, Group Policy, DFS and the ability to maintain other Windows core services.
  • Comprehension of NTFS file share permissions.
  • Fundamental understanding of authentication mechanisms such as Kerberos and LDAP.
  • Basic networking experience (TCP/IP, routing, SSH, OpenVPN)
  • Must have a valid drivers license and be willing to travel

REQUIRED CERTIFICATION:

  • Current DoD 8570 IA Baseline Certification, IAT Level II (examples: Security+ CE, CCNA Security, CySA+, GICSP, GSEC, SSCP)

REQUIRED CLEARANCE:

  • Must possess an active Secret Clearance
  • Must be a US citizen.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.

Overview

SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are approximately 26,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity, and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.4 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

Share: mail

Are you an SAIC Employee?

Please apply through the internal career site here >