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Entry Level Desktop Support

Job ID: 2216448
Location: FORT BENNING, GA, United States
Date Posted: Nov 9, 2022
Category: Information Technology
Subcategory: Technical Support
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Secret
Potential for Remote Work: No Remote
Benefits: Click here

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Job Description

Description

SAIC is seeking a Desktop Support at Ft Benning, Georgia to support hardware and software issues, reimaging operating systems, and assist the Systems Administrators with user accounts and accesses for the Modeling and Simulation Branch of the Maneuver Battle Lab. 

JOB DESCRIPTION:

  • Responsible for operations, maintenance, and troubleshooting on all IT equipment, to include Window and Linux workstations, network and video cards, monitors, peripheral installation and maintenance, network printers, VoIP phone, and Video Teleconference (VTC) systems; cabling of experimentation labs
  • Imaging and securing Microsoft and Linux systems; provisioning desktops and applications, user account support; installation and troubleshooting of Operating Systems and Application software
  • Assist the Senior Systems Administrators to manage and review workstations, user accounts, access, and logins
  • Suspend or terminate accounts; Enforce system access, operation, maintenance, and disposition in accordance with local policies and practices

Qualifications

REQUIRED EDUCATION AND EXPERIENCE:

  • Bachelor’s Degree in an IT related field and zero (0)+ years of experience OR No Degree and four (4)+ years’ experience in an Information Technology related position

REQUIRED CERTIFICATIONS:

  • Must be able to obtain a CompTIA A+ certification within 180 days of first day on contract

REQUIRED CLEARANCE:

  • Must be able to obtain a full Secret Clearance; no clearance is required prior to start, SAIC will help to obtain
  • Must be a current US Citizen

DESIRED QUALIFICATION AND EXPERIENCE:

  • Experience with VMWare vSphere, VMWare Horizon, AND/OR Virtual Desktop Infrastructure
  • US Army Mission Command systems (Joint Battle Command-Platform, Command Post Computing Environment) are highly desired

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.

Overview

SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are approximately 26,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity, and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.4 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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