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JIRA Systems Administrator

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Job ID: 2214315
Location: HUNTSVILLE, AL, United States
Date Posted: Oct 26, 2022
Category: Information Technology
Subcategory: Sys Administrator
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: Interim Secret
Clearance Level Must Be Able to Obtain: Secret
Potential for Remote Work: Hybrid Remote
Benefits: Click here

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Job Description


SAIC is seeking a JIRA System Administrator to support the Chief Information Office at the DEVCOM Aviation and Missile Center located at Redstone Arsenal in Huntsville, Alabama to support JIRA Enterprise Software Services . 

Note: this is a hybrid position - the normal schedule is three days on site at Redstone Arsenal and two days remote.   Candidate must live in the Huntsville, Alabama or surrounding area. 

Job Responsibilities:  

  • Build and deploy JIRA applications
  • Develop plugins to extend JIRA capabilities to enhance the Service Desk platform
  • Design, build, and deploy dashboards for JIRA
  • Create custom fields and custom preset filters
  • Test newly created enhancements for functionality and client requirements
  • Identify JIRA related defects and future enhancements
  • Experience in creating reports and dashboards to document configuration and management changes
  • Execute other duties to include upgrading and enhancing existing JIRA projects, defining and executing SDLC task, and documenting and maintain the SDLC
  • Ability to take on project ownership and satisfy requirements up to completion
  • Understanding of information Assurance (IA) systems and practices, such as DISA STIGs, RMF, and system hardening
  • Maintains current knowledge of relevant technologies as assigned



Required Education:

  • Bachelors and two (2) years of relevant experience; four (4) years of experience accepted in lieu of degree.

Required Clearance:

  • Must have an Interim Secret prior to start of employment with ability to obtain a Secret; US Citizenship required.

Required Skills:

  • 2 plus years of experience as a JIRA Systems Administrator
  • Ability to manage JIRA Service Management (Service Desk)
  • Configure Confluence and JIRA Add-Ons
  • Previous work experience in DoD IT environment
  • Cooperative, able to work as a member of a team supporting an enterprise system
  • Communicative, able to clearly communicate technical problems and solutions to both technical and non-technical personnel
  • Innovative, able to investigate and research solutions to technical problems
  • Ethical, able to adhere to the code of ethics befitting a government contractor
  • Professional, committed to delivering quality work while extending respect to others
  • Positive, able to contribute to making the workplace a comfortable and inviting place to work
  • Strong customer service/client facing skills

Required Certification:

  • Must have a Security + or higher IADT Dod certification prior to employment


Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.


SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are more than 26,500 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a respectful work culture based on diversity, equity, and inclusion that values all contributors. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit

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