Join our Talent Network >

Firewall Administrator

Job ID: 2213288
Location: WASHINGTON, DC, United States
Date Posted: Sep 22, 2022
Category: Cyber
Subcategory: Cyber Engineer
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: Top Secret
Potential for Remote Work: Temporarily Remote
Benefits: Click here

Share: mail

Job Description

Description

This is an opening for a Firewall Administrator to support a Department of State (DoS) Bureau of Information Resource Management (IRM) program. This program provides transparent, interconnected systems and security supporting the DoS in successfully carrying out its U.S. foreign policy mission. IRM provides enterprise architecture design, engineering, operations and maintenance support services for desktops, servers, networks, firewalls, and enterprise applications across the Department. Program is named "Vanguard" and is an IT consolidation consisting of the Department's servers, mainframes, network devices, network perimeter, anti-virus engineering, public key infrastructure (PKI)/biometrics/encryption, monitoring tools, telephony, mobile computing platform, virtual environment, and enclave design/security engineering.

This is a mid-level position within the Vanguard 2.2.1 Service Management Office (SMO), providing general Tier II monitoring, configuration, and support to multiple firewall and perimeter security systems. The position directly supports DoS on-site to provide perimeter security protection to over 80,000 customers globally.

This role is temporarily hybrid remote due to Covid-19 and could be called back into the office full time at the customer's request.

Description of Duties: 

  • Provides Tier 2 support in the monitoring, management, and troubleshooting of perimeter devices to include firewalls, proxies, switches, and mail transport agents
  • Monitor Remedy application for Firewall Operations trouble tickets for incidents and service requests.
  • Implements firewall routing rules and policies
  • Escalates issues as required to Tier 3 staff and monitors issues through the trouble life cycle
  • Performs recurring maintenance activities such as device reboots on perimeter devices
  • Records and reports concerning network operations and maintenance.  Troubleshoots network performance issues.  Analyzes network traffic
  • Collaborate with Cross-Bureaus and Agencies to implement network changes as they relate to perimeter security.
  • Support Diplomatic Security Computer Incident Response Team by implementing IP address blocks as directed.
  • Routinely updates architecture diagrams using Visio
  • Monitor and perform health checks on multiple perimeter security devices.
  • Draft, coordinate and publish outage notifications as required.
  • Update shift logs and provide logs to leadership daily.
  • Troubleshoot perimeter security devices in conjunction with Tier III and vendor-provided support.
  • Maintain standard operating procedures and guides.
  • Attend weekly teleconferences, onsite meetings, and participate in working groups, as related to constant changing security environment.

Qualifications

Required Education & Experience

  • 5+ years IT support experience (Tier II).
  • BA degree in an IT related discipline or additional experience will be considered in lieu of a degree. 
  • Experience supporting the monitoring, troubleshooting and configuration of Firewall / DMZ infrastructure including Network and Application Firewall technologies
  • First-hand experience with supporting the monitoring, troubleshooting and configuration  of Firewall / DMZ infrastructure including Network or other Application filtering technologies (StoneGate, Palo Alto, Cisco Email Security Appliances (ESA), Firepower, Fortinet, A10 proxy devices).
  • Experienced in utilizing network monitoring tools such as Nagios 
  • Basic Microsoft Windows troubleshooting from a security/firewall perspective.
  • Experienced with TCP/IP network implementation and troubleshooting.
  • Experince using ServiceNow for trouble ticketing

Clearance Requirement

  • SECRET (Active) and eligible for TOP SECRET clearance.

Desired Experience, Skills, & Attributes

  • ITIL v4 ® Foundation certification.
  • LINUX CLI experience.
  •  Basic knowledge configuring CISCO networking devices.
  • Familiarity with DoS environment (data and voice networks, IT security systems, policies and procedures), Foreign Affairs Handbooks (FAHs), Foreign Affairs Manuals (FAMs) preferred.
  • Interpersonal skills including the ability to collaborate effectively, self-awareness, and excellent written and oral communications.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.

Overview

SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are more than 26,500 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a respectful work culture based on diversity, equity, and inclusion that values all contributors. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit saic.com.

Share: mail

Similar Jobs

Firewall Administrator

WASHINGTON, DC, United States
Cyber

Splunk Administrator

WASHINGTON, DC, United States
Cyber

Cyber GRC Analyst

WASHINGTON, DC, United States
Cyber

Security Architect

WASHINGTON, DC, United States
Cyber

High Value Assets Program Analyst

WASHINGTON, DC, United States
Cyber

Cyber Security Manager

WASHINGTON, DC, United States
Cyber

Are you an SAIC Employee?

Please apply through the internal career site here >