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Patch and Test Technician

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Job ID: 2213188
Location: MANCHESTER, TN, United States
Date Posted: Dec 14, 2022
Category: Information Technology
Subcategory: Network Engineer
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: TS/SCI
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: No Remote
Benefits: Click here

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Job Description


SAIC is seeking a Patch and Test Technician based in Manchester, TN! 

This individual will be part of a team that manages the Patch and Test Facility in a challenging and fluid work environment that is based in Manchester, Tennessee. The candidate will provide Tier I/II support to manage and maintain connectivity for hundreds of devices supporting thousands of users including critical “VIPs” and multiple, autonomous, secure networks. 


  • Perform Tier I level O&M functions on enterprise level LAN and WAN IP-based infrastructure systems.
  • Perform analyses on networks to discover and document the baseline.
  • Support planning and execution of network installations and hardware upgrades.
  • Perform Tier I level LAN and WAN preventive and corrective maintenance and troubleshooting/problem resolution on a wide range of technologies such as OSPF, EIGRP, BGP, DMVPN, Spanning-Tree, Port-Security, etc.
  • Use network analysis tools (CISCO Prime, SolarWinds, TACACS+ etc.).
  • Monitor performance to identify and optimize the system infrastructure and conduct transaction monitoring for bandwidth utilization and application performance. Must have a basic understanding of 802.1X technology using Cisco Identity Services.
  • Support an improved infrastructure information security vulnerability posture through the performance of vulnerability assessments and analyses.
  • Support customer computer technical support efforts on personal computers, thin clients, laptops, and peripherals.



Required Qualifications:

  • Bachelor's Degree and 2+ years of experience; OR, High School equivalent and 6+ years of experience.
  • 4+ years of experience working in a Tech Control environment desired.
  • Must be CompTIA Security+ certified
  • Must have a current TS/SCI clearance.
  • Must have valid U.S. Passport.
  • Extensive experience maintaining an operational long-haul communications facility in a high paced, diverse, military telecommunications environment. 
  • Extensive experience designing and maintaining long-haul data/voice transmission systems traversing various interconnect technologies (cable, fiber, satellite, etc). 
  • Experience with troubleshooting ATM, SONET and IDNX/PROMINA systems. 
  • In-Depth long-haul system problem troubleshooting/resolution abilities. 
  • Experience with cryptographic devices and secure data/voice transmission policies, processes and procedures. 
  • Must be able to lift 50lbs of equipment.

Desired Qualifications: 

  • Some experience with encryption devices such as Taclanes and KIV-7M
  • Some experience with higher level transport infrastructure (ATM, SONET, ODXC, etc.)
  • Some experience working with military Tech Control Facilities (TCF/PTF)


Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.


SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are approximately 26,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity, and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.4 billion. For more information, visit For ongoing news, please visit our newsroom.

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