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IT Event Support Technician

Job ID: 2211659
Location: PEARL CITY, HI, United States
Date Posted: Aug 3, 2022
Category: Information Technology
Subcategory: Technical Svcs
Schedule: Full-time
Shift: Day Job
Travel: Yes, 25 % of the Time
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: Top Secret
Potential for Remote Work: No Remote
Benefits: Click here

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Job Description


SAIC has an opportunity for an IT Event Support Technician. This position is located in Pearl City, Hawaii. 
The Software, Simulation, System Engineering and Integration (S3I) Directorate, DEVCOM Aviation & Missile Center (AvMC) is supporting the USINDOPACOM and the K. Mark Takai Pacific Warfighting Center on Oahu, Hawaii.  This includes Modeling and Simulation (M&S) to support end to end life cycle development and execution, ensuring warfighter readiness and future capabilities are realized.
The IT Event Support Technician to work within our team, helping to provide customer IT support in the operation and maintenance of the virtual and physical infrastructure in deployed and on-premises computing environments. He/she must be equipped and able to work in a dynamic and rapidly expanding environment. The person is responsible for providing operational support across a wide-range of virtualized Microsoft Windows, client systems, and Audio-Visual (AV) services. Provide support for a client base of Windows 10 and Office 2016/2019/Office 365 products across physical laptops/desktops and thin/zero clients.  
This person will serve as part of a talented team of system administrators and engineers who collectively demonstrate excellent technical competency, reliability in delivering mission critical infrastructure, and who continually ensure the highest levels of accessibility, optimization, and security. Qualified System Administrator applicants will have a background in IT or computer systems engineering and possess a customer-oriented focus.



Bachelors and two (2) years or more experience; Masters and zero (0) years related experience; four (4) years expereince considered in lieu of degree. 

Required Certification:  

  • Meet DoDM 8570.2 IAT II requirements (CompTIA Security+/CASP or equivalent)

Required Skills:

  • Proven working experience in the above fields including installing, configuring and troubleshooting Windows and Linux based environments.
  • Basic networking knowledge (OSI network layers, TCP/IP).
  • Ability to operate independently with minimal oversight.
  • Basic knowledge of Microsoft Windows Server 2016/2019, Active Directory, Exchange Server 2016 through 2019, and SharePoint 2016/2019.  
  •  Basic knowledge of IP networking, Office applications, and Windows clients.
  • Knowledge in managing basic SharePoint permissions and site content.  Create, disable and monitor user accounts and group permissions within Active Directory.
  •  Basic understanding of Public Key Infrastructure (PKI) and the use of PKI to secure network communications and systems.  

Clearance: US Citizen with an ACTIVE Secret security clearance and the ability to obtain a Top Secret. 


Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.


SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are more than 26,500 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a respectful work culture based on diversity, equity, and inclusion that values all contributors. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit

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