Job ID: 2210807
Location: OAK RIDGE, TN, United States
Date Posted: Aug 8, 2022
Category: Information Technology
Subcategory: Network Technician
Shift: Day Job
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: Temporarily Remote
Benefits: Click here
The Managed Service Organization Network Operations Center, a multi-tenant network support team, located in Oak Ridge and Cookeville, Tennessee, currently has an opening for the position of Network Technician I. The MSO NOC supports SAIC's internal network, the associated ISMC network, and multiple client networks. We work with numerous teams and individuals via email, telephone, chat, and direct ticket submission. We support off hour's coverage for all customers, ensuring 24/7 seamless operations.
Applicants must be flexible to work any 10-hour shift within our hours of operation, 24 hours a day, 7 days a week, with possibility of overnights, weekends, and holidays. This position is for a four-day, 40-hour workweek. We are seeking candidates who live in, or around, the Oak Ridge/Knoxville area in East Tennessee, the Cookeville area in Middle Tennessee, or remote technicians around the US.
Responsibilities (include, but are not limited to):
Education: Associate’s Degree in Computer Networking/Engineering or related field, or 3+ years’ experience in an IT support role.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.
We are more than 26,500 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a respectful work culture based on diversity, equity, and inclusion that values all contributors. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit saic.com.